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Night saver on payg meter

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  • 15-11-2017 6:42pm
    #1
    twin27
    Registered Users Posts: 66 ✭✭


    Hi I have a payg meter in my house , I asked to go on the night saver tariff so the Esb technician came out today and fitted the nightsaver metre. The thing is I've now checked my LCD screen on my payg and my tariff is not showing up as being nightsaver.
    I'm wondering does it take a set time to update or am I missing something?


Comments

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    #2
    Electric Ireland: Anna
    Company Representative Posts: 52 Verified rep ✭Electric Ireland: Anna


    Hi there, 

    Thank you for getting in touch. 

    The meter change from a Single Tariff to Dual Tariff meter can take a number of working days to be reflected on the system.

    If you have any other queries, please let us now. 

    Thanks, 
    Anna


  • Options
    #3
    twin27
    Registered Users Posts: 66 ✭✭twin27


    twin27 wrote: »
    Hi I have a payg meter in my house , I asked to go on the night saver tariff so the Esb technician came out today and fitted the nightsaver metre. The thing is I've now checked my LCD screen on my payg and my tariff is not showing up as being nightsaver.
    I'm wondering does it take a set time to update or am I missing something?

    Hi , the meter has been installed now almost two wks but it still hasn’t changed over to nightsaver, and I can’t seem to get an answer as to why when I call electric ireland.


  • Options
    #4
    Electric Ireland: Brige B
    Closed Accounts Posts: 82 ✭✭Electric Ireland: Brige B


    Hi twin27,

    Thanks for your message.

    In order for us to look into this fully for you, could you please send us a private message with the following details?
    • Your full name
    • Your Electric Ireland account number 
    • Your address
    • Your contact number and date of birth
    • Confirmation you are the account holder (Yes/No)

    We can then look into this for you.

    Should you have any other questions in the meantime, please let us know.

    Thanks,
    Brige


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