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Modem Charge

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  • 15-11-2017 9:19pm
    #1
    boekind
    Registered Users Posts: 21 ✭


    Hi,

    I switched to a different home broadband provider back in August and was request by eir to send back the modem to avoid additional charges. I promptly sent the modem back yet today I just got a bill with a modem charge, can someone please look into this for me


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    boekind wrote: »
    Hi,

    I switched to a different home broadband provider back in August and was request by eir to send back the modem to avoid additional charges. I promptly sent the modem back yet today I just got a bill with a modem charge, can someone please look into this for me
    Hi there,

    Sorry to hear this. If you PM me your account number from when you were a customer with us and your full name I'll look into this for you.

    - Adam


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