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Warranty on Samsung galaxy S7

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  • 16-11-2017 10:58pm
    #1
    hungergamer
    Registered Users Posts: 49 ✭


    I have an s7 since September 2016. The battery keeps dropping  from 30% to 0% in a matter of seconds and this evening refused to charge for over half an hour. I'm wondering where I stand with a warranty as I bought the phone from Meteor and my contract is now with you until next September?


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    #2
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    Meteor is a trading name of eir. EXACT same company. 

    Only difference is the name on your bill.

    So whatever warranty you had is valid with no difference whatsoever. 


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    #3
    hungergamer
    Registered Users Posts: 49 ✭hungergamer


    Problem is I dont know what my warranty is :rolleyes:


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    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    hungergamer wrote: »
    I have an s7 since September 2016. The battery keeps dropping  from 30% to 0% in a matter of seconds and this evening refused to charge for over half an hour. I'm wondering where I stand with a warranty as I bought the phone from Meteor and my contract is now with you until next September?
    Hi hungergamer,

    Sorry to hear about the issues you're having with your phone. You get a one year warranty when you buy a phone from us. If you bring this into any of our stores they'll be able to take a look at it for you and send it off for repair if needed.

    - Adam


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    #5
    jacksie66
    Closed Accounts Posts: 2,988 ✭✭✭jacksie66


    This post has been deleted.


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