What mortgage account number are they looking for?

goob20s

Went into ulster bank today to pay off some of the mortgage. I gave them my mortgage reference number and they said that wasn't right. I have used this before and it was fine. They said they need the mortgage account no so I gave them the iban of my mortgage where I see the balance on their app.They said this wasn't right either. Can anyone tell me account number they want? An account was set up that me and the wife pay into and its taken out of that. Would this be what they're looking for or do I need to inquire with the mortgage crowd in Dublin?

rameire

with the update on their systems the account number will one of the following
4*******/01
49******/01
5*******/01
59******/01

or an offset mortgage, ********/985012 but you would know this number format if you were an offset customer.

the account number will be 8 digits the /01 can go up in numbers depending on the amount of sub accounts you may have.

if you are a 59 you would have had an older number that was replaced this year.

best best is to call the mortgage telephony unit if unsure.

Trish56

The account number will on the annual mortgage statement that you receive from Ulster Bank and also the Certificate of Interest paid.

goob20s

Thanks Trish. I was told on the phone the number I gave was right so I dunno what the bank was on about.