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Apple TV and F2000 modem

  • 20-11-2017 7:21pm
    #1
    vinniemac
    Registered Users Posts: 161 ✭✭


    I've just switched from Vodafone to Eir. Two Apple TVs that were working with the Vodafone modem are no longer working over wifi with the Eir F2000 modem. Both obtain an IP address and show as connected in the General section of the settings, but show no network connection on the home screen. They work when tested on an Ethernet connection in a different room. Is there a setting in the modem admin page that needs to be changed?


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    vinniemac wrote: »
    I've just switched from Vodafone to Eir. Two Apple TVs that were working with the Vodafone modem are no longer working over wifi with the Eir F2000 modem. Both obtain an IP address and show as connected in the General section of the settings, but show no network connection on the home screen. They work when tested on an Ethernet connection in a different room. Is there a setting in the modem admin page that needs to be changed?
    Hi vinniemac, 

    Thanks for contacting us. 

    I'm sorry to hear about the issues you are having with your service. The best advice I can offer is to contact our support team on 1890 260 260, they'll be able to assist you with this. 

    Thanks 

    Tracey


  • #3
    swoofer
    Registered Users, Registered Users 2 Posts: 5,526 ✭✭✭swoofer


    I have now got same problem, did you get sorted and did it work?  And what did you do?


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