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New eir fiber bundle phone not working

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  • 20-11-2017 7:39pm
    #1
    shooter69
    Registered Users Posts: 179 ✭✭


    Hi
    I got connected to an eir fiber Home bundle nearly three weeks ago and despite 3 calls to customer service the phone service still isn’t active . The last call I made on Friday I was informed the service would be live from today but still nothing , can someone update me please as I have received my bill in the last few days for a bundle that isn’t as advertised
    Rgds
    Shooter


Comments

  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    shooter69 wrote: »
    Hi
    I got connected to an eir fiber Home bundle nearly three weeks ago and despite 3 calls to customer service the phone service still isn’t active . The last call I made on Friday I was informed the service would be live from today but still nothing , can someone update me please as I have received my bill in the last few days for a bundle that isn’t as advertised
    Rgds
    Shooter
    Hi Shooter,

    Sorry to hear your phone still isn't active. Can you PM me your account number and full name please?

    - Adam


  • Options
    #3
    shooter69
    Registered Users Posts: 179 ✭✭shooter69


    eir: Adam wrote: »
    Hi Shooter,

    Sorry to hear your phone still isn't active. Can you PM me your account number and full name please?

    - Adam
    Pm sent Adam
    Rgds
    Shooter 69


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    shooter69 wrote: »
    eir: Adam wrote: »
    Hi Shooter,

    Sorry to hear your phone still isn't active. Can you PM me your account number and full name please?

    - Adam
    Pm sent Adam
    Rgds
    Shooter 69
    Thanks, I'll get back to your PM shortly.

    - Adam


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