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ipod not being picked up by laptop

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  • 20-11-2017 10:06pm
    #1
    cjmcork
    Registered Users Posts: 2,354 ✭✭✭


    thought it was the cable, so replaced it - but no joy - only since yesterday my iPod isn't being recognised by the laptop (but it is charging from the laptop) - have the most up-to-date version of iTunes..........any suggestions greatly appreciated


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    #2
    cjmcork
    Registered Users Posts: 2,354 ✭✭✭cjmcork


    plugged in another iPod and laptop picked that up.........any idea how to purge the ipod (all online instructions advise hooking up to laptop..............but that's not an option)


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    #3
    Doodah7
    Registered Users Posts: 3,753 ✭✭✭Doodah7


    If you have your music and apps backed up, why not factory reset it and try and connect to laptop? Alternatively have you access to a different computer to try?


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    #4
    cjmcork
    Registered Users Posts: 2,354 ✭✭✭cjmcork


    Doodah7 wrote: »
    If you have your music and apps backed up, why not factory reset it and try and connect to laptop? Alternatively have you access to a different computer to try?

    Tried that but think I ballsed it up.....happy to give it a bash though.....how can I do it without it syncing to the laptop though


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