U2 Experience + Innocence Tour **Discussion Only // No Ticket Sales or Requests**

Peter File

justfortoday wrote: »

Hi, looking for peoples opinion on this ...

I managed to purchase 12 tickets (12 !) for the U2 Friday Gig in the O2 in the general sale.

I'm not a tout and genuinely purchased tickets for family and friends that all plan on attending with me

I wasn't concerned about ticket-less as we'll all be together and I'll be able to produce the credit card used to purchase.

I guess I just got lucky on the day and managed to purchase two tickets, six times.

Anyway, on Friday I noticed on my visa account that I had been refunded for 2 tickets, then another 2 on Monday .. I went onto my Ticketmaster app, clicked on the orders only to be greeted with "This order has been voided, please contact customer care for more information"

No correspondence from Ticketmaster whatsoever, they just cancelled tickets !

I know some will say I didn't deserve to get 12 tickets or whatever but I had the same chance as anyone and as I said was just purchasing for family and friends.

Thoughts ?

Their rules are very clear and they are well within their rights to cancel your orders.

justfortoday

optiplex780 wrote: »

There was a ticket limit of 4 tickets.

Peter File wrote: »

Their rules are very clear and they are well within their rights to cancel your orders.

Yeah, I guess I should have said I know about the ticket limit and that they're within their rights but was really looking for more than the obvious responses ... why take the sale in the first place ? why no notification ? what happens to the tickets now ?

Exclamation Marc

justfortoday wrote: »

Yeah, I guess I should have said I know about the ticket limit and that they're within their rights but was really looking for more than the obvious responses ... why take the sale in the first place ? why no notification ? what happens to the tickets now ?

They take the order as they can't track if its the same person, address etc on first instance as there are too many variables such as someone using a second account, slightly different address etc so they track order sizes post sale.

They don't notify you as they state they will be cancelled without notice. Its arguable crappy but it is in their t&cs to protect against touting (which I know you're not, but they take a line on it).

I would imagine the tickets were re-released.

justfortoday

Exclamation Marc wrote: »

They take the order as they can't track if its the same person, address etc on first instance as there are too many variables such as someone using a second account, slightly different address etc so they track order sizes post sale.

Well they were all purchased with same card so that would be very easy to check at the time of purchase. So what do you think happens to the tickets ? They definitely haven't been put back on sale on website.

bren2001

justfortoday wrote: »

Well they were all purchased with same card so that would be very easy to check at the time of purchase. So what do you think happens to the tickets ? They definitely haven't been put back on sale on website.

Easy to check is very subjective. Its not easy to check when thousands of people are trying to purchase tickets at the same time. Its done post-sale to ease pressure on their servers. Your tickets are gone. They may be put back on sale if production seats go on sale, they could be handed to people in TM. Its extremely unlikely they will give them back to you. I dunno why you ignored the 4 ticket rule (but that comment isnt overly helpful). I dunno what else you really want people to say, the tickets are gone.

Exclamation Marc

justfortoday wrote: »

Well they were all purchased with same card so that would be very easy to check at the time of purchase. So what do you think happens to the tickets ? They definitely haven't been put back on sale on website.

It would be very easy if that was the only check but because there are so many more metrics behind it, it's best doing it in one job rather than two processes.

The tickets will have been re-released or they will be when production tickets are released. Either way, they're unfortunately gone.

justfortoday

I'm aware they're gone and I'll survive (I'll still be going, I still have 8) .. I suppose I could have used a different card and address now that I look at it with 20/20 hindsight.

Seve OB

you say they are for friends and family
we don't know you, you are new here
you could be telling the truth
then again for all we know you could be a tout

ticketmaster don't know you either

so how do you think ticketmaster should act when they see a guy they don't know buying 3 times the number of tickets he is allowed?

justfortoday

Seve OB wrote: »

you say they are for friends and family
we don't know you, you are new here
you could be telling the truth
then again for all we know you could be a tout

ticketmaster don't know you either

so how do you think ticketmaster should act when they see a guy they don't know buying 3 times the number of tickets he is allowed?

True I suppose, but then not many touts will be entering the venue and showing the card they purchased the tickets with I'd imagine.

Exclamation Marc

justfortoday wrote: »

True I suppose, but then not many touts will be entering the venue and showing the card they purchased the tickets with I'd imagine.

Unfortunately they do. Sell three of the four tickets for a killing and walk in a few times.

lambayire

Out of curiosity, did you get the tickets in the presales or in the general sale?

Because if you for all those tickets in the general sale, that's one heck of an achievement!

MisterAnarchy

Exclamation Marc wrote: »

They take the order as they can't track if its the same person, address etc on first instance as there are too many variables such as someone using a second account, slightly different address etc so they track order sizes post sale.

So it would seem they only do an audit just after the general sale meaning if they release extra tickets closer to the event you can exceed the limit .

The new design of the website actually makes it difficult to see the ticket limits ,I prefer the old layout .

I'm aware they're gone and I'll survive (I'll still be going, I still have 8) .. I suppose I could have used a different card and address now that I look at it with 20/20 hindsight.

You are lucky you werent buying off Ticketone who sold tickets for the Milan gigs.
They cancelled lots of orders from people who they believe exceeded the limits.Alot of these cancellations were unjust from reading on U2 forums.
All orders cancelled and accounts closed .

bren2001

MisterAnarchy wrote: »

So it would seem they only do an audit just after the general sale meaning if they release extra tickets closer to the event you can exceed the limit .

The new design of the website actually makes it difficult to see the ticket limits ,I prefer the old layout .



You are lucky you werent buying off Ticketone who sold tickets for the Milan gigs.
They cancelled lots of orders from people who they believe exceeded the limits.Alot of these cancellations were unjust from reading on U2 forums.
All orders cancelled and accounts closed .

I hate the new layout!

justfortoday

lambayire wrote: »

Out of curiosity, did you get the tickets in the presales or in the general sale?

Because if you for all those tickets in the general sale, that's one heck of an achievement!

All in the General sale ! I was surprised at how many came up to be honest.

phunkadelic

justfortoday wrote: »

All in the General sale ! I was surprised at how many came up to be honest.

I wouldn't go contacting them, they could cancel 4 more tickets and leave you with 4.
They usually notify when a transaction is cancelled though

Seve OB

phunkadelic wrote: »

I wouldn't go contacting them, they could cancel 4 more tickets and leave you with 4.
They usually notify when a transaction is cancelled though

i was of the impression he had them all 12 cancelled and curently has none?

clickhere

justfortoday wrote: »

I'm aware they're gone and I'll survive (I'll still be going, I still have 8) .. I suppose I could have used a different card and address now that I look at it with 20/20 hindsight.

Says he still has 8 ,Seve.

MisterAnarchy

clickhere wrote: »

Says he still has 8 ,Seve.

Will be some laugh if they are all on one card ,will need to be swiped 4 times to get in and all 8 people will have to go in together.

johnpatrick81

MisterAnarchy wrote: »

Will be some laugh if they are all on one card ,will need to be swiped 4 times to get in and all 8 people will have to go in together.

Or he gets 4 more cancelled by ticketmaster the night before

It clearly said a ticket limit per card. Some people ehhh

carq

When will tickets be physically posted out?

justfortoday

clickhere wrote: »

Says he still has 8 ,Seve.

Yeah, I still have 8.

MisterAnarchy wrote: »

Will be some laugh if they are all on one card ,will need to be swiped 4 times to get in and all 8 people will have to go in together.

No big deal, we all plan on travelling together (I said that already)

johnpatrick81 wrote: »

Or he gets 4 more cancelled by ticketmaster the night before

yeah, it'd be hilarious .. pffft, jealous much ?

carq wrote: »

When will tickets be physically posted out?

Standing is ticket-less, so no physical ticket, seated are usually a few weeks before event.

johnpatrick81

justfortoday wrote: »

yeah, it'd be hilarious .. pffft, jealous much ?

Jealous of the uncertainty you face right up until you walk in because you bought more than the allowed limit?

No, I'm quite happy with my fully legit pair of tickets face value standing for the Friday night thank you very much :pac:

justfortoday

johnpatrick81 wrote: »

Jealous of the uncertainty you face right up until you walk in because you bought more than the allowed limit?

No, I'm quite happy with my fully legit pair of tickets face value standing for the Friday night thank you very much :pac:

Ha, I'm am 100% certain I'll be there. and in Manchester. and in Madison Square Garden. Your Welcome very much

clickhere

justfortoday wrote: »

Ha, I'm am 100% certain I'll be there. and in Manchester. and in Madison Square Garden. Your Welcome very much

OK Billy big balls, go and gloat some where else. You signed up to boards to let us know how great you are.

johnpatrick81

justfortoday wrote: »

Ha, I'm am 100% certain I'll be there. and in Manchester. and in Madison Square Garden. Your Welcome very much

Pity you can’t say the same about all but 3 of the poor bast#rds you conned out of money for their fake tickets :pac:

justfortoday

clickhere wrote: »

OK Billy big balls, go and gloat some where else. You signed up to boards to let us know how great you are.

Nope, came here to discuss Ticketmaster voiding tickets but then some people seemed to think it was funny, childish sense of humor I guess but whatever

johnpatrick81 wrote: »

Pity you can’t say the same about all but 3 of the poor bast#rds you conned out of money for their fake tickets :pac:

Who has been conned out of money ? I bought all the tickets myself and was refunded for the cancelled ones. Fake tickets ? are you reading a different thread or just stupid ?

johnpatrick81

justfortoday wrote: »

Who has been conned out of money ? I bought all the tickets myself and was refunded for the cancelled ones. Fake tickets ? are you reading a different thread or just stupid ?

They’re fake as they don’t exist as 4 of your tickets could legitimately be voided any time now between here and the gig. Hope you explained that to the poor suckers, or you’re just scummy/stupid.

justfortoday

johnpatrick81 wrote: »

They’re fake as they don’t exist as 4 of your tickets could legitimately be voided any time now between here and the gig. Hope you explained that to the poor suckers, or you’re just scummy/stupid.

OK, I'll say it again in case because you don't seem to understand. I bought all the tickets myself. There are no poor suckers as nobody has paid for the tickets but me, and I was refunded for the cancelled ones. Do you understand yet ?

You're also confused about the definition of fake, but like I said, you're probably just stupid.

johnpatrick81

justfortoday wrote: »

OK, I'll say it again in case because you don't seem to understand. I bought all the tickets myself. There are no poor suckers as nobody has paid for the tickets but me, and I was refunded for the cancelled ones. Do you understand yet ?

You're also confused about the definition of fake, but like I said, you're probably just stupid.

So you haven’t promised them to friends and family? So they won’t be upset when 4 of them get refused entry on the night?

I’m not sure why you even posted your bullsh!t story. What’s the issue exactly? Your greed and stupidity (they clearly stated a 4 ticket limit) cost 8 genuine fans tickets that morning and for some bizarre reason felt you had to share it with us.

Yawn...

justfortoday

johnpatrick81 wrote: »

So you haven’t promised them to friends and family? So they won’t be upset when 4 of them get refused entry on the night?

I’m not sure why you even posted your bullsh!t story. What’s the issue exactly? Your greed and stupidity (they clearly stated a 4 ticket limit) cost 8 genuine fans tickets that morning and for some bizarre reason felt you had to share it with us.

Yawn...

"Promised ?" No I never said that

"Cost 8 genuine fans tickets that morning ?" No, it cost them nothing

"Greed and stupidity ?" Tried to buy tickets for friends and family, sounds very greedy alright.

"They won’t be upset when 4 of them get refused entry on the night?" No, I don't plan to try and use any of the void tickets you twat.

"Yawn" .. exactly, go back to sleep.