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Not bothering to read emails?

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  • 27-11-2017 11:00am
    #1
    Av8or
    Registered Users Posts: 66 ✭✭


    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!


Comments

  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Av8or wrote: »
    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!
    Hi Av8or,

    I am very sorry to hear this. Can you advise me of your query, please?

    - Adam


  • Options
    #3
    Av8or
    Registered Users Posts: 66 ✭✭Av8or


    eir: Adam wrote: »
    Av8or wrote: »
    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!
    Hi Av8or,

    I am very sorry to hear this. Can you advise me of your query, please?

    - Adam
    Adam, I advised you of the issues two months ago and you were unable to help, hence me emailing the fibrerollout group. I have PM'd you the email I sent and I would appreciate it being read and replied to by the group in question. I hope it won't be completely ignored again.


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Av8or wrote: »
    eir: Adam wrote: »
    Av8or wrote: »
    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!
    Hi Av8or,

    I am very sorry to hear this. Can you advise me of your query, please?

    - Adam
    Adam, I advised you of the issues two months ago and you were unable to help, hence me emailing the fibrerollout group. I have PM'd you the email I sent and I would appreciate it being read and replied to by the group in question. I hope it won't be completely ignored again.
    Thanks, I'll get back to your PM with an update. If you PM'd me about the same issue two months ago, I assume the information I gave you will still be valid and won't have changed within this short period of time, however, I'll check if there is more information available on this. 

    - Adam


  • Options
    #5
    Av8or
    Registered Users Posts: 66 ✭✭Av8or


    eir: Adam wrote: »
    Av8or wrote: »
    eir: Adam wrote: »
    Av8or wrote: »
    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!
    Hi Av8or,

    I am very sorry to hear this. Can you advise me of your query, please?

    - Adam
    Adam, I advised you of the issues two months ago and you were unable to help, hence me emailing the fibrerollout group. I have PM'd you the email I sent and I would appreciate it being read and replied to by the group in question. I hope it won't be completely ignored again.
    Thanks, I'll get back to your PM with an update. If you PM'd me about the same issue two months ago, I assume the information I gave you will still be valid and won't have changed within this short period of time, however, I'll check if there is more information available on this. 

    - Adam
    I understand that you were unable to help me. Is it unreasonable for me to ask, as a business user, what the rollout plans are (if any!) in an area where Eir are telling everyone is within the fibre rollout area (where it clearly isn't)?


  • Options
    #6
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Av8or wrote: »
    eir: Adam wrote: »
    Av8or wrote: »
    eir: Adam wrote: »
    Av8or wrote: »
    On the 8th September (11 weeks ago), I sent an email to fibrerollout@eir.ie

    Today, in my Inbox.....
    Your message

       To: Fibre Rollout
       Subject: Frustration
       Sent: Friday, September 08, 2017 7:21:44 PM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

     was deleted without being read on Monday, November 27, 2017 9:10:52 AM (UTC+00:00) Dublin, Edinburgh, Lisbon, London

    Pretty much sums Eir up. Changing providers now for all our voice and data lines!!
    Hi Av8or,

    I am very sorry to hear this. Can you advise me of your query, please?

    - Adam
    Adam, I advised you of the issues two months ago and you were unable to help, hence me emailing the fibrerollout group. I have PM'd you the email I sent and I would appreciate it being read and replied to by the group in question. I hope it won't be completely ignored again.
    Thanks, I'll get back to your PM with an update. If you PM'd me about the same issue two months ago, I assume the information I gave you will still be valid and won't have changed within this short period of time, however, I'll check if there is more information available on this. 

    - Adam
    I understand that you were unable to help me. Is it unreasonable for me to ask, as a business user, what the rollout plans are (if any!) in an area where Eir are telling everyone is within the fibre rollout area (where it clearly isn't)?
    I have received your Pm about this. I'll be back in touch through PM's with an update.

    - Adam


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