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Unlock sim

Acey10 · 2017-11-27 12:13:34

Hi, I was with meteor prepay and want to switch to Vodafone but the girl in the shop said there was a problem with my sim so I went to eir and she told me to contact customer care so I rang and couldn't get through, any ideas or help would be appreciated. Thanks

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27-11-2017 1:13pm

#1

Acey10

Registered Users Posts: 219 ✭✭

Join Date: September 2010

Posts: 168

Hi, I was with meteor prepay and want to switch to Vodafone but the girl in the shop said there was a problem with my sim so I went to eir and she told me to contact customer care so I rang and couldn't get through, any ideas or help would be appreciated.
Thanks

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#2 28-11-2017 1:22pm
eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

Acey10 wrote: »

Hi, I was with meteor prepay and want to switch to Vodafone but the girl in the shop said there was a problem with my sim so I went to eir and she told me to contact customer care so I rang and couldn't get through, any ideas or help would be appreciated.
Thanks

Hi Acey10,

Thanks for getting in touch.

I'm sorry to hear you are having issues with your SIM. I'm afraid I wouldn't be aware of the issue from here, the customer care team on 1901 will be able to assist you further with this.

Thanks

Tracey

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