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Neighbour each side of me passing for FTTH - Fibre ran couple of months ago

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  • 28-11-2017 12:31pm
    #1
    JasonRyan
    Registered Users Posts: 188 ✭✭


    Hi,

    can an Eir rep please get back to me.
    I would like help in resolving a FTTH issue.

    On our road, there is 4 houses on one side (of which we are the 2nd house), and one house on the other side of the road.
    For the last couple of weeks, all of my neighbours eircodes pass on the Eir website with "FTTH is available now", but my eircode still shows pending (available after Dec).
    Even though the fibre line was ran past my house approx 2 months ago.

    Is it possible that my eircode isn't matched correctly, as I seem to remember that some other users had similar issues before.
    Any help much appreciated


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  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    JasonRyan wrote: »
    Hi,

    can an Eir rep please get back to me.
    I would like help in resolving a FTTH issue.

    On our road, there is 4 houses on one side (of which we are the 2nd house), and one house on the other side of the road.
    For the last couple of weeks, all of my neighbours eircodes pass on the Eir website with "FTTH is available now", but my eircode still shows pending (available after Dec).
    Even though the fibre line was ran past my house approx 2 months ago.

    Is it possible that my eircode isn't matched correctly, as I seem to remember that some other users had similar issues before.
    Any help much appreciated
    Hi JasonRyan,

    Thanks for getting in touch. If you PM me your eircode I'll look into this for you.

    - Adam


  • Options
    #3
    JasonRyan
    Registered Users Posts: 188 ✭✭JasonRyan


    eir: Adam wrote: »
    JasonRyan wrote: »
    Hi,

    can an Eir rep please get back to me.
    I would like help in resolving a FTTH issue.

    On our road, there is 4 houses on one side (of which we are the 2nd house), and one house on the other side of the road.
    For the last couple of weeks, all of my neighbours eircodes pass on the Eir website with "FTTH is available now", but my eircode still shows pending (available after Dec).
    Even though the fibre line was ran past my house approx 2 months ago.

    Is it possible that my eircode isn't matched correctly, as I seem to remember that some other users had similar issues before.
    Any help much appreciated
    Hi JasonRyan,

    Thanks for getting in touch. If you PM me your eircode I'll look into this for you.

    - Adam
    Hi Adam,

    thanks, PM sent.


    Regards,
    JAson.


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    JasonRyan wrote: »
    eir: Adam wrote: »
    JasonRyan wrote: »
    Hi,

    can an Eir rep please get back to me.
    I would like help in resolving a FTTH issue.

    On our road, there is 4 houses on one side (of which we are the 2nd house), and one house on the other side of the road.
    For the last couple of weeks, all of my neighbours eircodes pass on the Eir website with "FTTH is available now", but my eircode still shows pending (available after Dec).
    Even though the fibre line was ran past my house approx 2 months ago.

    Is it possible that my eircode isn't matched correctly, as I seem to remember that some other users had similar issues before.
    Any help much appreciated
    Hi JasonRyan,

    Thanks for getting in touch. If you PM me your eircode I'll look into this for you.

    - Adam
    Hi Adam,

    thanks, PM sent.


    Regards,
    JAson.
    Thanks Jason. 

    Adam will come back to you soon through PM's.

    Thanks 

    Tracey 


  • Options
    #5
    JasonRyan
    Registered Users Posts: 188 ✭✭JasonRyan


    eir: Tracey wrote: »
    JasonRyan wrote: »
    eir: Adam wrote: »
    JasonRyan wrote: »
    Hi,

    can an Eir rep please get back to me.
    I would like help in resolving a FTTH issue.

    On our road, there is 4 houses on one side (of which we are the 2nd house), and one house on the other side of the road.
    For the last couple of weeks, all of my neighbours eircodes pass on the Eir website with "FTTH is available now", but my eircode still shows pending (available after Dec).
    Even though the fibre line was ran past my house approx 2 months ago.

    Is it possible that my eircode isn't matched correctly, as I seem to remember that some other users had similar issues before.
    Any help much appreciated
    Hi JasonRyan,

    Thanks for getting in touch. If you PM me your eircode I'll look into this for you.

    - Adam
    Hi Adam,

    thanks, PM sent.


    Regards,
    JAson.
    Thanks Jason. 

    Adam will come back to you soon through PM's.

    Thanks 

    Tracey 
    Thank you Tracey


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