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Fraud

MFlack2012 · 2017-11-28 17:53:46

Hi, Last week someone signed up for Eircom services and used my account number for their Direct Debit. This is going through your Fraud department. Your Customer Services asked for my details for the Fraud department to get in touch, but never gave me anyway of contacting them for an update. Since I don't have any Eircom…

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#32 18-12-2017 2:44pm
MFlack2012

Registered Users Posts: 815 ✭✭✭

Join Date: June 2012

Posts: 644

eir: Tracey wrote: »

I understand your frustration, however, I am unable to log cases from here, the customer care will need to assist you further with this.

I'm sorry I am unable to help you further with this.

Thanks

Tracey

Not according to them.

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#33 05-04-2018 8:06pm
eltonyio

Registered Users Posts: 193 ✭✭

Join Date: September 2016

Posts: 192

What happened with this case? I'm experiencing something very similar with a DD not in my name.

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