Eir Switching offer

mikeysmith

40 euro a month unlimited fibre broadband on a 12 month contract


unlimited fibre broadband plus 50 euro cashback

free 7 channel eir sports pack

unlimited home phone calls to all irish uk mobiles and landlines



got it in the post today but seems to good to be true

physioman

https://www.eir.ie/bundles/

Seems to be true

Sup08

35 for the first 6 months if you buy online, then €40 and €76 after 12 months. 12 month contract

eir-offer.png

mikeysmith

i presume the one i got is slightly different it says a 'switching deal'

would they know i'm with vodafone?


i just signed a contract extension with vf ,is there a cooling off with a contract extension?

connundrum

I took this deal up recently. Received an email confirming install date of today, with a time frame of 9am - 4pm. They were to have text me in advance to narrow down the time/confirm.

No text or call. I got onto them on chat earlier - they confirmed engineer was booked for today. At 3pm, with no sign of anyone arriving, I got back onto chat and called 1901. Between the two agents, I was ‘assured’ that my engineer was booked for today, tomorrow and the 8th Dec.

Complete f*ck up. I insisted on speaking to a manager and was assured of a call back this evening. It’s 9:40pm and I’m still waiting.

I was warned of Eir, thought it was over reactions on behalf of highly strung customers. Turns out no, they’re just a mess. I’m going to go back to Virgin tomorrow and ‘offer them a last chance at my business’.

freebee23

Was in the Eir store in Blanchardstown a few weeks ago checking out their offers and the assistant informed me that they have a switching deal where they will buy out your remaining contract with another provider up to a value of €200.
You close your a/c with your current provider, settle your last bill and they will credit your new Eir account with the offer amount upon proof of payment.
Anyone thinking of switching should see if this is still being offered.
Might make the switch that little bit easier.

grebtol2

How does the Eir Sport pack work?

Can I view login from anywhere or do I have to be connecting via Eir broadband to access it?

Ah-Watch

I rang Eir sales, 1800503303 and said I was thinking of moving back and wanted to see what they could offer. They offered me exactly what was available online (inc "online only" 50e cashback) and also offered to cover my cancellation fees from my existing provider upto 200e. I rang back about two weeks later for my parents account and they mentioned the same- covering cancellation fees upto 200e. I only signed up to Sky in Sept and its often unstable at night and my cancellation fee is 197.10. Happy days

Fuzzy Logic

Be very careful about what they’re advertising. They say unlimited where in fact there’s a cap of 1TB per month and if you go over they charge you. Plenty of people on their Talk To forum have been caught by their misleading advertising and some in fact have found changes made to Eir’s site to try hide their misleading advertising

Gumbo

mikeysmith wrote: »

i presume the one i got is slightly different it says a 'switching deal'

would they know i'm with vodafone?


i just signed a contract extension with vf ,is there a cooling off with a contract extension?

Yes, 14 days by law iirc

joebloggs32

Sup08 wrote: »

35 for the first 6 months if you buy online, then €40 and €76 after 12 months. 12 month contract

eir-offer.png

Got that at the weekend plus a free tablet in their black Friday sale. Must put a reminder in to switch next black friday

aspasp1

joebloggs32 wrote: »

Got that at the weekend plus a free tablet in their black Friday sale. Must put a reminder in to switch next black friday

ordered the same..but did not get any confirmation email.. i did get to the confirmation after putting in bank details etc and got the date of installation etc. but no email to confirm all this..

am i missing something?

joebloggs32

aspasp1 wrote: »

ordered the same..but did not get any confirmation email.. i did get to the confirmation after putting in bank details etc and got the date of installation etc. but no email to confirm all this..

am i missing something?

I got an email with an account number and details of the plan. Another one with installation date and my modem arrived. The rep on live chat said after the 14 day cooling off period is over I will get an email about claiming the tablet.

J_V_C

I've been with Eir for several years; it sucks.

Their BB is patchy at best, not one single day goes by without random drops in connection.

The prices are obscenely high for landline calls, and don't get me started on their charges for pay as you go mobile users...

cormie

I'm with Vodafone who recently sent notice their plan is going up to €45 per month for BB only.

I don't suppose anyone had tried haggle VF loyalty team down stating this deal? Would be easier to just stay than signing up to a new service. I'm happy with VF so far.

SteM

Was thinking of switching from VM because of their price increase but then I saw this on the Eir signup page.

Speeds of up to 40Mb are available at your home.

Think I'll leave it, not sure we could stand the drop in speed to be honest.

as.eirinn

Can I ask do eir still monitor your internet traffic?, ie downloads and from where?

Wesser

Can I please ask if this deal ( the deal that the OP put up) included TV ie basic TV package.
Thanks

as.eirinn

We recently re-signed back to VM after issuing them a cancellation notice. Broadband+phone...This was the best offer I could get off them.

One-off Monthly
360Mb and Mobile World - €64.00
Limitless 360Mb
360Mb Broadband - unlimited usage allowance


Home Phone with Mobile World - Free calls to Irish mobiles and mobiles in 22 international destinations.
Home Phone


12 month contract applies
- €32.00 LOYALTY OFFER - 6 MONTHS HALF PRICE

SteM

Wesser wrote: »

Can I please ask if this deal ( the deal that the OP put up) included TV ie basic TV package.
Thanks

No, look at the link. No TV included in this package.

Soarer

Cheers op.
Got notified by Sky that they're upping my prices, so can cancel without charge.
Never *touch wood* had an issue with Eircom when I was with them before, so no problem changing back.

Rossiechick34

I signed up for the Eir broadband and phone package with a free 10inch tablet for €35pm for the first 6 months and €40pm for the next 6. A 12 month contract. Am slightly apprehensive seems too good to be true. Free calls anytime to mobiles and landlines. Was paying €47pm to sky with useless phone package . Waiting on installation 5th December and tablet voucher should follow in 14 days. See they have a €50 cash back offer on at the moment replacing the tablet.

Former Former

Sup08 wrote: »

35 for the first 6 months if you buy online, then €40 and €76 after 12 months. 12 month contract

eir-offer.png

Thanks! I got the letter about the 40 pm deal for 12 months and was going to sign up, but 35 x 6 and 40 x 6 is even better. Slighty different call packages but when you don't even have a handset, who cares?

pajoemccracken

Hi,
Rang Vodafone. I am on their broadband and landline bundle.
I was on €45 per month. Price increase to €50.
They offered reduced price of €45 euro for 12 months contract then €50 after that.
Total €540 for 12 months.
Total €840 if stay with them for 18 months.

Or €40 euro for 12 months + €50 euro for final 6 months for an 18 month contract.
Total €780 if stay with them for 18 months.

Eir works out at:
Price of €35 euro for 6 months and Price of €40 euro for 6 months for a 12 contract then €76 after that.
Total €450 for 12 months - €50 cashback = €400.
Saving of €140 for 12 months.

grebtol2

J_V_C wrote: »

I've been with Eir for several years; it sucks.

Their BB is patchy at best, not one single day goes by without random drops in connection.

The prices are obscenely high for landline calls, and don't get me started on their charges for pay as you go mobile users...

If their BB is "patchy" (not a scientific metric) then it's highly likely other DSL packages will be the same as many use Eircom's wholesale packages. Landline calls are generally included as people bundle them (current deal for example means you will bundle them) and most other calls are to fixed rate numbers. Not sure on PAYG mobile but most people again will bundle when using Eir mobile and receive minutes in bulk.

There is plenty to be critical of but Eir are probably no worse than other operators in my experience and have slowly but surely been upping their game. This latest deal blows everyone else out of the water. The 12 month contract deal anyway.

mikeysmith

Is there a handset included in the package?

1 terabyte is only 3OGB a day, that's a dealbreaker for me ATM as it's easy to use 30GB when there's a few people streaming

Vodafone is a straight 40 and never changes. They'll be trying to catch you out for extras on the home calls too

Ah-Watch

pajoemccracken wrote: »

Hi,
Rang Vodafone. I am on their broadband and landline bundle.
I was on €45 per month. Price increase to €50.
They offered reduced price of €45 euro for 12 months contract then €50 after that.
Total €540 for 12 months.
Total €840 if stay with them for 18 months.

Or €40 euro for 12 months + €50 euro for final 6 months for an 18 month contract.
Total €780 if stay with them for 18 months.

Eir works out at:
Price of €35 euro for 6 months and Price of €40 euro for 6 months for a 12 contract then €76 after that.
Total €450 for 12 months - €50 cashback = €400.
Saving of €140 for 12 months.

Got offered a 5e off for 12 months, was told that it would automatically re contract me but that will be rolled back immediately and disregard the letter. Decided to stick with Vodafone. If I forget to switch provider in 12 months time the plan is automatically going to 76e a month with Eir whereas the Vodafone one will only go back to 50e. I'm happy with Vodafone in fairness and no point moving. (I reluctantly moved to 3 last Monday week and already ported back to Vodafone- don't "fix" whats not broken-within reason:D )

mkov

I emailed Vodafone asking them if I can have some discount as I am out of contract and I got no response. I also send message to talk to vodafone reps but no reply, so switched to Eir today. Seems like amazing offer, much better what competition has.

My partner has sky broadband + tv our of contract too, and the offer was 6 euro discount of the 79 euro package (but also was told that the price is going up by 4 euro in December) so in total savings of 2 euro per month. Guess Eir will be getting lots of business.

Our usage was around 200-300GB per month so 1TB should be plenty. I think they just don't want people abusing the service with heavy load as I imagine only very tiny percentage of people hit 1TB unless you are watching 4k live stream 12 hours per day for the whole month or the internet is shared by 15 people.

mkov

Rossiechick34 wrote: »

I signed up for the Eir broadband and phone package with a free 10inch tablet for €35pm for the first 6 months and €40pm for the next 6. A 12 month contract. Am slightly apprehensive seems too good to be true. Free calls anytime to mobiles and landlines. Was paying €47pm to sky with useless phone package . Waiting on installation 5th December and tablet voucher should follow in 14 days. See they have a €50 cash back offer on at the moment replacing the tablet.

had a quick look at that tablet specs and it seems like very poor spec. Something like that 49/79 euro tablets you get in Tesco or Argos.

found -

• 1" IPS 1280x800 pixels TFT 16M colour display
• Internal memory 16GB ROM+ 1G RAM
• Micro SD support up to 32GB
• 2 Mpxl camera

1GB or ram for android tablet seems unusable. 2 Mpxl camera is waste of space. Also it seems to be running Android L 5.0 - which is pretty old version.

DopeTech

I have a telephone line into the house but it was deactivated 10+ years ago. Would it be extra to get this turned back on/number assigned? Not a bad deal otherwise.

ben36

Sir Dosser wrote: »

I have a telephone line into the house but it was deactivated 10+ years ago. Would it be extra to get this turned back on/number assigned? Not a bad deal otherwise.

No,i got mine installed this morning from eir.2 installers came seperately,one installed the phone line first and 30 mins later another came and installed the broadband.With virgin the last 8 years and previous to that Eircom.

I'm glad Virgin raised their prices by so much this month as otherwise i wouldn't have even bothered looking at other providers.I actually saved a lot more as i now also have bt/eir sports free through my sky box so i cancelled my €25 a month bt sports package.Added bonus too is that they provide it to another sky box if u have multiroom

Delboy5

Im with Vodafone, calls and broadband €50 a month, looked at my usage and i've not gone over 300gb......think this sounds like a decent offer to me for the next 12 months!

Any one advise if its easy to access the configuration page on Eir's router.....so i can change the DNS servers?

mikeysmith

Fuzzy Logic wrote: »

Be very careful about what they’re advertising. They say unlimited where in fact there’s a cap of 1TB per month and if you go over they charge you. Plenty of people on their Talk To forum have been caught by their misleading advertising and some in fact have found changes made to Eir’s site to try hide their misleading advertising

just rang them there and the sales guy says there's no cap

gerard2210

mikeysmith wrote:

just rang them there and the sales guy says there's no cap

Eir claim to be unlimited but have a fair usage policy. Did the rep mention that when you called?

mikeysmith

gerard2210 wrote: »

Eir claim to be unlimited but have a fair usage policy. Did the rep mention that when you called?

rang them again next guy said there's a 1 TB cap

but said his manager has never heard of anyone being charged

i'm currently using 300GB so i've decided to switch

80 euro saving and free calls

eagle eye

I just got out of a contract with Eir. I would never go back to them no matter how good the offer.

toby2111

I have sky tv but broadband with Pure (just out of contract). If I sign up to this, do Eir just turn on the 7 channels?? Or how does it work?

roosterman71

toby2111 wrote: »

I have sky tv but broadband with Pure (just out of contract). If I sign up to this, do Eir just turn on the 7 channels?? Or how does it work?

Same situation as myself. An engineer comes out to do the phone and broadband set up. I think ya ring them then with yer Sky card number and they switch you on

mikeysmith

Do you a need a box for free channels or what's the story?

I've an Android box and a freesat box

theShire

Anyone know what exactly the install entails?
I'm currently with VF on their VDSL so would've thought its just a change of modem/router?
Online chat sales telling me they need to install a 'high speed fibre' line for up to 100Mb.
100Mb is what I'm already on from VF and they're just using the eircom backbone network anyways.

theShire

mikeysmith wrote: »

Do you a need a box for free channels or what's the story?

I've an Android box and a freesat box

Salesman on chat says they're available to watch on ur tablet/phone

Block (8

I received the letter from vodafone about the contract change so I just put in my order for the eir bundle.

Does anyone know if you have to inform vodafone of cancellation or it will be done automatically?

I'm still on the call waiting with vodafone for almost 1 hour and my mobile is running low on battery now.

mikeysmith

I let them know im switching provider although I believe it's not necessary

How are you waiting an hour,I've never been on hold more than a few minutes?

Block (8

mikeysmith wrote: »

I let them know im switching provider although I believe it's not necessary

How are you waiting an hour,I've never been on hold more than a few minutes?

Called 1907 and a man transferred my call after explaining to him that I want to cancel my contract due to the price increase.

I hung up eventually but I'll try again later. Slightly worried as the letter about the contract change was only received just over a week but the letter was dated 6th November.

mikeysmith

Block (8 wrote: »

Called 1907 and a man transferred my call after explaining to him that I want to cancel my contract due to the price increase.

I hung up eventually but I'll try again later. Slightly worried as the letter about the contract change was only received just over a week but the letter was dated 6th November.

1800805014
Vodafone home

Sup08

Block (8 wrote: »

I received the letter from vodafone about the contract change so I just put in my order for the eir bundle.

Does anyone know if you have to inform vodafone of cancellation or it will be done automatically?

I'm still on the call waiting with vodafone for almost 1 hour and my mobile is running low on battery now.

Just ordered from eir for the 22nd December install with Sky (€100 cashback) lowest package for the same date. Asked should I contact Vodafone and was informed they do that automatically.
I'm gonna go on the Vodafone page and send a heads up in a chat session because they don't have a contactable email address on their website, convenient!!

GY A1

Let them know yourself.
I swapped and got stung for a full months fee from Vodafone. Even tho they stated I wouldn't be charged for cancelling.
They couldn't find the recording either when I questioned it.
Crooks

Sup08 wrote: »

Just ordered from eir for the 22nd December install with Sky (€100 cashback) lowest package for the same date. Asked should I contact Vodafone and was informed they do that automatically.
I'm gonna go on the Vodafone page and send a heads up in a chat session because they don't have a contactable email address on their website, convenient!!

mikeysmith

Vf seem to be making a big deal of officially cancelling alright

I spoke to them twice after ringing eir.They've now asked me to ring back again to let them know after i've switched on eir as well as cancelling.

Eir told me there was no need to talk to vf once I had given them the UAN

Block (8

mikeysmith wrote: »

1800805014
Vodafone home

Thanks for that, got in contact quickly with that number.

Told them I'll be leaving and was transferred to a man offering me €35 for 12mths and €45 for 6mths which in effect locking me in for another 18mths for broadband only.

Didn't decide yet, I presume I can cancel my eir bundle which I just ordered if I do take the vodafone offer. Currently no landline in the house so not sure how handy that will come anymore with the eir offer.

Leslie91

I've moved to Eir, install is to happen this Friday. There's been no phone line in the house since about 2002, no idea where it was/is in fact. Supposed to be a 'fibre install' does that mean we wont' need the 'traditional phone line craic'? does anybody know?

Got a v good deal compared to VM. First yr to include '100Mb' BB, 2 room TV (HD pack), Eir/BT sports and Phone, and free tablet - €690 for the year.

Fingers crossed our experience is better than a few on here.......

Sup08

Just finished live chat with Vodafone and copied the text as my evidence of ending the contract. Wanted to have someone call and I declined nicely, would rather have everything in writing but funny how they don't give an email address for contact. I thought that was pretty standard for queries. Anyway, roll on 22nd for the complete change. :P