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Unstable efibre

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  • 30-11-2017 2:39pm
    #1
    CutWeldDrive
    Registered Users Posts: 92 ✭✭


    I've have eir broadband for a number of year,
    off to a rocky start initially but once issue fixed on line it's 
    Always been rock solid at 30mb. never an issue.

    up until recently that is, over the last 6 months i've had to restart my modem every 2 or 3 nights in order to get back my 30mb. broadband keeps dropping off to 10mb.

    can this be looked into please, as it's quite frustrating as nothing has changed on my side of the line. so has to be on Eir's side


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    bucketandsuz wrote: »
    I've have eir broadband for a number of year,
    off to a rocky start initially but once issue fixed on line it's 
    Always been rock solid at 30mb. never an issue.

    up until recently that is, over the last 6 months i've had to restart my modem every 2 or 3 nights in order to get back my 30mb. broadband keeps dropping off to 10mb.

    can this be looked into please, as it's quite frustrating as nothing has changed on my side of the line. so has to be on Eir's side
    Hi there,

    I am sorry to hear you're having issues with your broadband. If you get in touch with our technical support department about this they'll be able to help you out. Their direct number is 1890260260 or you can free phone 1901 and you'll be able to get through.

    - Adam


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