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Overcharged for data add on.

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  • 30-11-2017 9:30pm
    #1
    zoe 3619
    Registered Users Posts: 630 ✭✭✭


    Hi.
    I followed a link here that you posted in response to someone elses query.It took me to your website,where a range of data add ons were advertised.It very clearly stated that 1gb data could be bought for €5 by texting booster1 to 50104.
    My son did this,and immediately got a text back to say €9.99 had been deducted from his credit.Could you explain please?


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    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    zoe 3619 wrote: »
    Hi.
    I followed a link here that you posted in response to someone elses query.It took me to your website,where a range of data add ons were advertised.It very clearly stated that 1gb data could be bought for €5 by texting booster1 to 50104.
    My son did this,and immediately got a text back to say €9.99 had been deducted from his credit.Could you explain please?
    Hi Zoe 3619,

    Thanks for getting in touch. Can you PM me the number, PIN and your full name please?

    - Adam


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