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3rd level student account

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  • 01-12-2017 4:07pm
    #1
    Registered Users Posts: 2


    Hello.  

    I've just received  email telling me BOI will change my back account to  level student.
    I'm not in the country at the moment. I will be back on april and wish to keep my account as it is.

    What i can do?

    Thank you very much!


Comments

  • Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Reinaldo wrote: »
    Hello.  

    I've just received  email telling me BOI will change my back account to  level student.
    I'm not in the country at the moment. I will be back on april and wish to keep my account as it is.

    What i can do?

    Thank you very much!

    Hi Reinaldo,

    Thanks for getting in touch with us here.

    Sorry I'm missing part of your message can I ask if the email stated that you were being changed to a 3rd level student account or a graduate account?

    Thanks again,
    Darren.


  • Registered Users Posts: 2 Reinaldo


    Reinaldo wrote: »
    Hello.  

    I've just received  email telling me BOI will change my back account to  level student.
    I'm not in the country at the moment. I will be back on april and wish to keep my account as it is.

    What i can do?

    Thank you very much!

    Hi Reinaldo,

    Thanks for getting in touch with us here.

    Sorry I'm missing part of your message can I ask if the email stated that you were being changed to a 3rd level student account or a graduate account?

    Thanks again,
    Darren.
    Hello Darren.
    I've written  wrong
    The email stated Iam being changed from a 3rd level student account to a graduated student account.
    I'm outside of the country and i want to keep my account the way it is..

    Thanks again
    Reinaldo 


  • Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Thanks for your reply Reinaldo,

    If you are still a 3rd Level Student you can request that your account isn’t updated to a Graduate account by writing to your account holding branch. Please include a letter from your college stating that you are still on your course.

    Thanks,
    Sarah


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