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Not signing for a delivery.

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  • 04-12-2017 2:12pm
    #1
    Subzero3
    Registered Users Posts: 687 ✭✭✭


    Hi,

    If I don't sign for items I ordered online from sports direct what happens the package. Does an post ship it back to its origin. Who will have to pay the costs.

    I made an order, the main item was subsequently out of stock so I didn't need the secondary items then. I emailed them and said don't process the order. They replied few days later saying it's to late it's in the delivery network.

    If I don't sign and I take my case to my bank for not receiving goods can I get all my money back? It would cost me €20 to return goods which only cost €60.

    Regards


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    #2
    GreeBo
    Registered Users Posts: 27,164 ✭✭✭✭GreeBo


    Subzero3 wrote: »
    Hi,

    If I don't sign for items I ordered online from sports direct what happens the package. Does an post ship it back to its origin. Who will have to pay the costs.

    I made an order, the main item was subsequently out of stock so I didn't need the secondary items then. I emailed them and said don't process the order. They replied few days later saying it's to late it's in the delivery network.

    If I don't sign and I take my case to my bank for not receiving goods can I get all my money back? It would cost me €20 to return goods which only cost €60.

    Regards

    You could return them in store, they have plenty of shops around Ireland now.


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    #3
    Subzero3
    Registered Users Posts: 687 ✭✭✭Subzero3


    They were ordered from the UK site, as far as I know they must go there only.


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    #4
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    Subzero3 wrote: »
    They were ordered from the UK site, as far as I know they must go there only.

    Yes, they dont take returns in Irish shops


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    #5
    njs030
    Closed Accounts Posts: 4,030 ✭✭✭njs030


    You still have to pay return postage.


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    #6
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Have you checked what their returns policy is?


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    #7
    GreeBo
    Registered Users Posts: 27,164 ✭✭✭✭GreeBo


    €6.95 returns to SportsDirect


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    #8
    afatbollix
    Registered Users Posts: 4,066 ✭✭✭afatbollix


    Depending on who they ship with. Don't open the item and write 'return to sender' on the outside somewhere.


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