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switching broadband process

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  • 04-12-2017 5:16pm
    #1
    mkov
    Closed Accounts Posts: 68 ✭✭


    I applied to have my broadband only vodafone switched to Eir. I do not have phone number, only UAN but I was under impression switching means just to unplug old modem and plug in new one.

    I selected on the website that I am switching from Vodafone, I do have UAN (filled it in) but don't have a telephone line.

    Now technician is booked in to install, did I do something wrong?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mkov wrote: »
    I applied to have my broadband only vodafone switched to Eir. I do not have phone number, only UAN but I was under impression switching means just to unplug old modem and plug in new one.

    I selected on the website that I am switching from Vodafone, I do have UAN (filled it in) but don't have a telephone line.

    Now technician is booked in to install, did I do something wrong?
    Hi mkov, 

    Thanks for getting touch with us. 

    The best people to contact on this would be our customer care team on 1901, they'll be able to advise you on all.  

    Thanks

    Tracey 


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