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Disable eir mobile Voicemail

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  • 06-12-2017 5:44pm
    #1
    jc77
    Registered Users Posts: 548 ✭✭✭


    Hi 

    I would like to disable my eir mobile voicemail.
    I have had no success in reaching contact centre by phone, or using my eir app.

    Please advise how to disable voicemail.


Comments

  • Options
    #2
    Ten Pin
    Registered Users Posts: 2,836 ✭✭✭Ten Pin


    Have you tried dialling ##002#


  • Options
    #3
    jc77
    Registered Users Posts: 548 ✭✭✭jc77


    Ten Pin wrote: »
    Have you tried dialling ##002#
    Thank you, using this sequence of numbers resolved my issue.


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    jc77 wrote: »
    Ten Pin wrote: »
    Have you tried dialling ##002#
    Thank you, using this sequence of numbers resolved my issue.
    Hi,

    Glad to hear you got this sorted :)

    - Adam


  • Options
    #5
    realdanbreen
    Registered Users Posts: 8,200 ✭✭✭realdanbreen


    I am without broadband for more than one week. The provider is blaming Eir for the fault.
    I keep getting fobbed off about when I will have service again but I can guarantee  that I will be looking for a wireless provided from now on.


  • Options
    #6
    realdanbreen
    Registered Users Posts: 8,200 ✭✭✭realdanbreen


    Any chance Eir can restore my broadband?
    My service provider says the fault is with eIR.
    Down more than one week now, disgraceful.


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  • Options
    #7
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    realdanbreen wrote: »
    Any chance Eir can restore my broadband?
    My service provider says the fault is with eIR.
    Down more than one week now, disgraceful.
    Hi there,

    Thanks for getting in touch. Unfortunately, we will be unable to look into this for you. if you have your services with a different service provider it is up to them to look into this for you.

    - Adam


  • Options
    #8
    realdanbreen
    Registered Users Posts: 8,200 ✭✭✭realdanbreen


    Vodafone say the fault lies entirely with Eir. Eir  provide the line and are supposed to service it. 10 day down now and still no sign of an Eir technician, disgraceful absolutely disgraceful. 


  • Options
    #9
    igCorcaigh
    Moderators, Recreation & Hobbies Moderators Posts: 11,500 Mod ✭✭✭✭igCorcaigh


    Ten Pin wrote: »
    Have you tried dialling ##002#

    Is there a list of these codes available anywhere?


  • Options
    #10
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    realdanbreen wrote: »
    Vodafone say the fault lies entirely with Eir. Eir  provide the line and are supposed to service it. 10 day down now and still no sign of an Eir technician, disgraceful absolutely disgraceful. 
    I understand that, however, if you have services with a different provider, it is up to them to arrange for a technician to go out.

    - Adam


  • Options
    #11
    realdanbreen
    Registered Users Posts: 8,200 ✭✭✭realdanbreen


    When the technician comes out he will arrive in an Eir van, wearing Eir clothing, employed by Eir. Vodafone say they have asked Eir to send the technician. So why are you trying to fudge the issue? Is that company policy?


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