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Problem signing in on new console

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  • 06-12-2017 11:31pm
    #1
    Jayprey
    Registered Users Posts: 80 ✭✭


    Hi guys, thought someone would maybe have the answer for me. Save me from throwing the fecking thing out the window.

    I bought an xbox one x to replace my one s and wiped the xbox one s as I'm hoping to sell it. That all went fine so I set up the one x and did the update etc..

    So I tried to log in with my hotmail account (which works fine elsewhere) and all of a sudden the password is coming up as incorrect. I remember something similar happening before so I created one of those app password thingies to try and still no joy.

    Anyone have any idea what I'm doing wrong? I know it's going to be obvious but right now I just want to bang my head off the stupid yoke!

    Cheers guys


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    #2
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Have you 2 step authentication? If I recall I had to approve the sign in on the Authenticator app on my phone.

    The app password thing is only for Xbox 360 I think.


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    #3
    Jayprey
    Registered Users Posts: 80 ✭✭Jayprey


    Deleted User wrote: »
    Have you 2 step authentication? If I recall I had to approve the sign in on the Authenticator app on my phone.

    The app password thing is only for Xbox 360 I think.

    Thanks Enfilade,
    That was it, must have uninstalled the authenticator app for whatever reason. Up and running now. Thanks for your help. Meltdown averted!


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    #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Had the same happen after I switched phone. Good to know it works though and that any old cowboy can't access my account.


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    #5
    CatInABox
    Moderators, Computer Games Moderators, Recreation & Hobbies Moderators Posts: 10,358 Mod ✭✭✭✭CatInABox


    Deleted User wrote: »
    Had the same happen after I switched phone. Good to know it works though and that any old cowboy can't access my account.

    I've got 2FA set up on every account that supports it, and I always recommend it to people, but man, is it a pain if something happens to your phone.

    My phone broke, got a new one, then I had to reflash it a few months later, I almost lost my rag setting them all up again and again.


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