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Final Bill, cannot log into my eir

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  • 11-12-2017 9:40am
    #1
    cc
    Registered Users Posts: 459 ✭✭


    Hi, I received an email re my final EIR bill and it indictes a refund is due, as my account is closed how will this be paid to me?

    Thanks


Comments

  • Options
    #2
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    cc wrote: »
    Hi, I received an email re my final EIR bill and it indictes a refund is due, as my account is closed how will this be paid to me?

    Thanks
    Hi cc,

    Thanks for getting in touch with us. Can you PM me your account number and full name please?

    - Adam


  • Options
    #3
    cc
    Registered Users Posts: 459 ✭✭cc


    PM sent 


  • Options
    #4
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    cc wrote: »
    PM sent 
    Thanks, I've responded to your PM.

    - Adam


  • Options
    #5
    cc
    Registered Users Posts: 459 ✭✭cc


    Hello, im still waiting for my refund, this is getting pretty ridiculous now.  I have not been a customer since November and have had to get on to you via PM many times to try and get this sorted, can I have my money back please?


  • Options
    #6
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Hi there cc

    So sorry to hear that you're still waiting for your refund. I know you've given your details to other agents but would you might sending this in a PM to me now?

    -Kyle


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