Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

suport "specialist" looking to return to core work - getting shafted for multi taskin

Options
  • 15-12-2017 10:57pm
    #1
    Registered Users Posts: 430 ✭✭


    Hi,
    I've just being given a verbal warning which is fair enough for a mistake I made, the reason I made it is due to being over worked and the inability to tell people to F-off when I'm busy. Too nice, which I'm intending to grow up and change.

    So my question is related to work duties, I don't have my 'core respobsibilties' on hand but will get them next week from HR. but it's basically supporting the customer.

    At the moment I do plenty of crystal reports basically doing 'data analysist' work which I have being doing for 2 years. As part of the program of getting back to my core duties, I plan to uninstall the program and say that it's not part of my job.

    Is there some Irish workplace law that says, because I've being doing 'out of the goodness of my heart' for 2 years that it is now part of my brief?? or can I just drop all the extras I do?

    Thanks for any advise you can give. I don't care about my job anymore. Don't want any promotions, just want to hang in there for another 2 years until I finish building my house and then transfer.

    Thanks


Comments

  • Closed Accounts Posts: 4,007 ✭✭✭s7ryf3925pivug


    Tell your manager you need to have your responsibilities clearly defined, and that context switching the whole time is impacting your performance. Type out what you actually do.

    Focus on putting your position across coherently. If you are wound up it will just seem like ranting, and they might not understand much beyond that you're pissed off. Might look bad or like a tantrum.


  • Registered Users Posts: 324 ✭✭kurtainsider


    Be careful not to make yourself too identifiable on here. Bosses go on Boards as well.


  • Registered Users Posts: 430 ✭✭magnethead


    haha I couldn't give a rats if he's reading this, he's a sack of phycopathic s^%$.

    Anyway I guess you could tell I was a bit mad ..no problem. I know my responsibilties are clearly defined already in a document. just need to get my hands on that.

    Is there anything that says once you've being working extra areas outside your remit that you have to keep doing that, or can you pull out the HR job desciption and start waving that in his face?


  • Registered Users Posts: 37,301 ✭✭✭✭the_syco


    magnethead wrote: »
    So my question is related to work duties, I don't have my 'core respobsibilties' on hand but will get them next week from HR. but it's basically supporting the customer.
    magnethead wrote: »
    At the moment I do plenty of crystal reports basically doing 'data analysist' work which I have being doing for 2 years. As part of the program of getting back to my core duties, I plan to uninstall the program and say that it's not part of my job.
    How vague is your contract? Why do you think that the crystal reports is not now part of your contract? TBH, as you've been doing it for two years, I'd say most people would say it's a given that you've accepted the role as a core duty.


  • Registered Users Posts: 430 ✭✭magnethead


    the_syco : Hi, I'm not interested in what most people would say...I'm just interested in the law and what actually counts, as most employers count on employees not knowing the law and abuse accordingly.
    I might need to approach an employment layer about this.


  • Advertisement
  • Registered Users Posts: 430 ✭✭magnethead


    actually one thing, I was not aware I was walking into a disiplinary meeting (I didn't know until I was in his office) and so had no oppurtunity to have a witness with me.
    Does that count as misconduct on his part? I thought you had to give someone 7 days notice that they would be in a disiplinary meeting(maybe just a UK law)


  • Registered Users Posts: 324 ✭✭kurtainsider


    Hello magnethead
    Perhaps you should approach an employment lawyer about this.


  • Closed Accounts Posts: 4,007 ✭✭✭s7ryf3925pivug


    Yeah you can't get legal advice here. There are free public clinics if you don't want to spend the money. Citizensinformation.ie should have details.


  • Registered Users Posts: 37,301 ✭✭✭✭the_syco


    magnethead wrote: »
    the_syco : Hi, I'm not interested in what most people would say...I'm just interested in the law and what actually counts, as most employers count on employees not knowing the law and abuse accordingly.
    I might need to approach an employment layer about this.
    In that case, do you have a copy of your contract? Because if you do goto a lawyer they'll need to see it to see if the employer is breaking your contract. Most contracts will give the employer leeway in what they can have you do.


  • Registered Users Posts: 430 ✭✭magnethead


    Thanks guys and again the_syco :) I'll get my contract, no problem paying for an employment lawyer. Is there any recommended in the North Dublin area or can you not give out recommendations either? maybe I'll find some at a Citizensinformation.ie office? or where would be the best place to go

    Thanks


  • Advertisement
  • Closed Accounts Posts: 1,424 ✭✭✭garhjw


    Tell your manager you need to have your responsibilities clearly defined, and that context switching the whole time is impacting your performance. Type out what you actually do.

    Focus on putting your position across coherently. If you are wound up it will just seem like ranting, and they might not understand much beyond that you're pissed off. Might look bad or like a tantrum.

    OP, this is exactly what you should do.


  • Registered Users Posts: 430 ✭✭magnethead


    ok, I realize a tantrum would not benefit me in the slightest. I'll try the level headed approach blergh pointed out. I'm a very customer focused guy, but in the last 14 years, I've left myself exposed by trying to spin too many plates and not covering my ass in the paperwork area.

    Things are defaintely going to change, the irony is that the customer will suffer and my managers will think, I'm a great lad, improving my "incident" numbers and documentation. I prefer fixing stuff, but Looks like Ass covering is something that I need to embrace a lot more!


Advertisement