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Email problem

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  • 17-12-2017 10:17pm
    #1
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭


    Hi
    I use an old gofree.indigo address going back to the days of Eircom.
    Since Thursday evening I have not been able to receive any mails on this account.
    The problem is not with my computer as its the same issue on my phone.
    Have there been any changes to the settings that I'm unaware of or is there a problem with the incoming mail server?
    Thanks


Comments

  • Options
    #2
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    Any chance of a reply to this today?


  • Options
    #3
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Fuzzy Clam wrote: »
    Hi
    I use an old gofree.indigo address going back to the days of Eircom.
    Since Thursday evening I have not been able to receive any mails on this account.
    The problem is not with my computer as its the same issue on my phone.
    Have there been any changes to the settings that I'm unaware of or is there a problem with the incoming mail server?
    Thanks
    Hi Fuzzy Clam, 

    Thanks for getting in touch with us. 

    I'm sorry to hear this, the webmail support team would need to investigate this for you. They can be contacted on wmsupport@eir.ie

    Thanks 

    Tracey 


  • Options
    #4
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    eir: Tracey wrote: »
    Hi Fuzzy Clam, 

    Thanks for getting in touch with us. 

    I'm sorry to hear this, the webmail support team would need to investigate this for you. They can be contacted on wmsupport@eir.ie

    Thanks 

    Tracey 

    Thanks Tracey
    It seems to be working again.


  • Options
    #5
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    Fuzzy Clam wrote: »
    eir: Tracey wrote: »
    Hi Fuzzy Clam, 

    Thanks for getting in touch with us. 

    I'm sorry to hear this, the webmail support team would need to investigate this for you. They can be contacted on wmsupport@eir.ie

    Thanks 

    Tracey 

    Thanks Tracey
    It seems to be working again.
    Glad to hear this. I'll pass this message on to Tracey for you :)

    - Adam


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