Unable to register for myeir & eir sport

joebloggs32

I have recently moved to for for bb and phone.

I have tried numerous times to register for myeir and eirsport apps.
I have tried live chat. 1st rep said he'd help. After 30 minutes he disconnected.
Next guy said they can't help and gave me a number to ring.
Got through to eir sport and the usual bs call centre reply was "O my system just went down...I will put you on hold while I try to sort it"
After FORTY minutes on hold the call was terminated.

Terribly poor customer service. I would think twice about recommending for to family and friends.

eir: Adam

joebloggs32 wrote: »

I have recently moved to for for bb and phone.

I have tried numerous times to register for myeir and eirsport apps.
I have tried live chat. 1st rep said he'd help. After 30 minutes he disconnected.
Next guy said they can't help and gave me a number to ring.
Got through to eir sport  and the usual bs call centre reply was "O my system just went down...I will put you on hold while I try to sort it"
After FORTY minutes on hold the call was terminated.

Terribly poor customer service. I would think twice about recommending for to family and friends.

Hi there,

Sorry to hear this. Can you PM me your account number and full name, please?

- adam

joebloggs32

eir: Adam wrote: »

Hi there,

Sorry to hear this. Can you PM me your account number and full name, please?

- adam

Pm sent

eir: Adam

joebloggs32 wrote: »

eir: Adam wrote: »

Hi there,

Sorry to hear this. Can you PM me your account number and full name, please?

- adam

Pm sent

Thanks I'll get back to your PM with an update.

- Adam

joebloggs32

eir: Adam wrote: »

Thanks I'll get back to your PM with an update.

- Adam

Thanks Adam
Got sorted today.

eir: Tracey

joebloggs32 wrote: »

eir: Adam wrote: »

Thanks I'll get back to your PM with an update.

- Adam

Thanks Adam
Got sorted today.

That's great to hear, glad you got this sorted.

Thanks 

Tracey