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yrreg0850 · 2017-12-18 20:51:38

I have an unlimited calls package for €10 per 28 days. I definately topped up on 04 Dec . I have made approx 10 mins of calls since but tonight 18th I am told I do not have any credit . How is this.

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18-12-2017 9:51pm

#1

yrreg0850

Registered Users Posts: 531 ✭✭✭

Join Date: October 2017

Posts: 479

I have an unlimited calls package for €10 per 28 days.
I definately topped up on 04 Dec . I have made approx 10 mins of calls since but tonight 18th I am told I do not have any credit . How is this.

0

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#2 19-12-2017 1:19pm
eir: Adam

Closed Accounts Posts: 1,508 ✭✭✭

Join Date: March 2016

Posts: 1508

yrreg0850 wrote: »

I have an unlimited calls package for €10 per 28 days.
I definately topped up on 04 Dec . I have made approx 10 mins of calls since but tonight 18th I am told I do not have any credit . How is this.

Hi there,

If you PM me your number, PIN and full name I'll look into this for you.

- Adam

0
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#3 19-12-2017 1:19pm
eir: Adam

Closed Accounts Posts: 1,508 ✭✭✭

Join Date: March 2016

Posts: 1508

yrreg0850 wrote: »

I have an unlimited calls package for €10 per 28 days.
I definately topped up on 04 Dec . I have made approx 10 mins of calls since but tonight 18th I am told I do not have any credit . How is this.

Hi there,

If you PM me your number, PIN and full name I'll look into this for you.

- Adam

0