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  • 19-12-2017 12:51pm
    #1
    snowdaze
    Registered Users Posts: 338 ✭✭


    I signed up on 5th Dec with a door to door salesman for dual play...anytime.

    I got an email giving me this cust number <removed>.

    I want to be connected to broadband.

    I want to know my landline number.... do i buy my own phone?

    I was sent a modem in the post.

    When we connect it up it doesn't work...

    Do I need to cancel Vodafone when I do eventually get connected to EIR? I was told I wouldn't.....

    From what date will I get charged? It better not be the sign up date.....

    Claire


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    snowdaze wrote: »
    I signed up on 5th Dec with a door to door salesman for dual play...anytime.

    I got an email giving me this cust number <removed>.

    I want to be connected to broadband.

    I want to know my landline number.... do i buy my own phone?

    I was sent a modem in the post.

    When we connect it up it doesn't work...

    Do I need to cancel Vodafone when I do eventually get connected to EIR? I was told I wouldn't.....

    From what date will I get charged? It better not be the sign up date.....

    Claire
    Thanks Claire, the system will automatically block your account details for data protection purposes. 

    I will come back to your PM soon.

    Thanks

    Tracey 


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