A Christmas Eir Tale or Panto?

Bif

Got the call from Eir yesterday, after the long wait, to check would I be at home today as Eir want to install my broadband. Sure I say, delighted with myself, after the long wait, a bit awkward but I will organise work and make sure someone is at home. What time will they call? Between 9 and 5 was the reply...pity it couldn't be more precise but great I thought to myself, as I was hoping to have decent broadband for Christmas for the kids etc. after the long wait....but alas this Christmas tale has no happy ending as there is no sign of the installer...another long wait I guess. Glad to see the Eir bosses are to be handsomely rewarded for their stewardship of the company though. I guess they got their Christmas present...but really I mustn't complain...it's only being a month or so...but wait...what's that?
Another phone call, after 4pm, to say the tech is running late and...wait for it...can I be at home tomorrow to allow Eir to install the broadband? Sure it's only Christmas...

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eir: Tracey

Bif wrote: »

Got the call from Eir yesterday, after the long wait, to check would I be at home today as Eir want to install my broadband. Sure I say, delighted with myself, after the long wait, a bit awkward but I will organise work and make sure someone is at home. What time will they call? Between 9 and 5 was the reply...pity it couldn't be more precise but great I thought to myself, as I was hoping to have decent broadband for Christmas for the kids etc. after the long wait....but alas this Christmas tale has no happy ending as there is no sign of the installer...another long wait I guess. Glad to see the Eir bosses are to be handsomely rewarded for their stewardship of the company though. I guess they got their Christmas present...but really I mustn't complain...it's only being a month or so...but wait...what's that?
Another phone call, after 4pm, to say the tech is running late and...wait for it...can I be at home tomorrow to allow Eir to install the broadband? Sure it's only Christmas...

Hi Bif, 

I've responded to you on another thread about cancelling your service. 
I'm sorry to hear about the ongoing issues you are having with your order. Feel free to PM me your account details, full name on the account and I'll look into this for you. 

Thanks 

Tracey 

Bif

eir: Tracey wrote: »

Bif wrote: »

Got the call from Eir yesterday, after the long wait, to check would I be at home today as Eir want to install my broadband. Sure I say, delighted with myself, after the long wait, a bit awkward but I will organise work and make sure someone is at home. What time will they call? Between 9 and 5 was the reply...pity it couldn't be more precise but great I thought to myself, as I was hoping to have decent broadband for Christmas for the kids etc. after the long wait....but alas this Christmas tale has no happy ending as there is no sign of the installer...another long wait I guess. Glad to see the Eir bosses are to be handsomely rewarded for their stewardship of the company though. I guess they got their Christmas present...but really I mustn't complain...it's only being a month or so...but wait...what's that?
Another phone call, after 4pm, to say the tech is running late and...wait for it...can I be at home tomorrow to allow Eir to install the broadband? Sure it's only Christmas...

Hi Bif, 

I've responded to you on another thread about cancelling your service. 
I'm sorry to hear about the ongoing issues you are having with your order. Feel free to PM me your account details, full name on the account and I'll look into this for you. 

Thanks 

Tracey 

Tracey,
           PM sent.

Thanks. 

eir: Tracey

Bif wrote: »

eir: Tracey wrote: »

Bif wrote: »

Got the call from Eir yesterday, after the long wait, to check would I be at home today as Eir want to install my broadband. Sure I say, delighted with myself, after the long wait, a bit awkward but I will organise work and make sure someone is at home. What time will they call? Between 9 and 5 was the reply...pity it couldn't be more precise but great I thought to myself, as I was hoping to have decent broadband for Christmas for the kids etc. after the long wait....but alas this Christmas tale has no happy ending as there is no sign of the installer...another long wait I guess. Glad to see the Eir bosses are to be handsomely rewarded for their stewardship of the company though. I guess they got their Christmas present...but really I mustn't complain...it's only being a month or so...but wait...what's that?
Another phone call, after 4pm, to say the tech is running late and...wait for it...can I be at home tomorrow to allow Eir to install the broadband? Sure it's only Christmas...

Hi Bif, 

I've responded to you on another thread about cancelling your service. 
I'm sorry to hear about the ongoing issues you are having with your order. Feel free to PM me your account details, full name on the account and I'll look into this for you. 

Thanks 

Tracey 

Tracey,
           PM sent.

Thanks. 

Thanks. 

I've responded to your PM there. 

Thanks

Tracey 

Bif

eir: Tracey wrote: »

Thanks. 

I've responded to your PM there. 

Thanks

Tracey 

PM replied to.

eir: Tracey

Bif wrote: »

eir: Tracey wrote: »

Thanks. 

I've responded to your PM there. 

Thanks

Tracey 

PM replied to.

Thanks. 

I've responded to your PM there now. 

Thanks 

Tracey