nvidia Shield - Tips & tricks [Read post #1]

amdaley28

chewed wrote: »

I can only get that option when I choose to show the old video player. But whenever I try to choose a lower quality stream, I just get the following error and it won't actually change the stream. If I keep clicking retry, eventually Plex crashes out and closes.

How is your TV connected to your broadband.
Ethernet or WI-Fi ?

chewed

amdaley28 wrote: »

How is your TV connected to your broadband.
Ethernet or WI-Fi ?

I have the Shield connected via Ethernet.

errlloyd

I know this is unhelpful. But the problem is almost certainly serverside.

If you want you can PM me, I'll give you access to my Shield Based Plex server and you can try and play some content (no judging me on my basic AF movie library).

amdaley28

chewed wrote: »

I have the Shield connected via Ethernet.

Only asked that to eliminate any WiFi problems.

kala85

Anyway of getting the rte player to work better on this device

banie01

kala85 wrote: »

Anyway of getting the rte player to work better on this device

It's not a device issue, it's an absolutely shít app.
Clearing data and cache before every run of the app helps, but it's just a bad app.

kala85

Is there any stable app for this

lertsnim

banie01 wrote: »

It's not a device issue, it's an absolutely shít app.
Clearing data and cache before every run of the app helps, but it's just a bad app.

It's a nonsense that RTÉ haven't bothered their holes to fix it yet

savemejebus

lertsnim wrote: »

It's a nonsense that RTÉ haven't bothered their holes to fix it yet

It's a resource thing

corks finest

savemejebus wrote: »

It's a resource thing

It's a ****e app thing

corks finest

OmegaGene wrote: »

The app is great, it plays adverts no problem

Might be me,but the quality is crap,and the adds ,,,,,,awfulllllllllllll

chewed

Over the past few days I've been running speed tests on the Shield. I have a 500mbps account with my ISP through FTTH. I completely reset the router back to factory settings and ensured only the Shield was the only device connected via ethernet. Yet, I can't get above 90 to 100mbps! Even on wifi (5ghz) I could not get above 100.

I spent over an hour with ISP support and they couldn't figure it out. I tested a laptop on wifi and was getting 320 down. But no matter what I do on the Shield, I can't get anywhere near these speeds. Do you think this in an issue with the Shield itself? Or could it be the router? I'm wondering (as a last step) should I reset the Shield and then run the tests again?

I'm not sure if all these slow connection issues are a result of my buffering issues with Plex.

amdaley28

I came across this on the Nvidia forum. Don't know if its off any use to you.

I fixed ALL my slow download, upload, and wifi speeds by going into 192.168.1.1, logging into the router configuration page. Defaults are admin and password. Go into the Advanced tab, Go to Security on the left side of the page and select Access Control. This feature needs to be turned off and never used unless you need it. My download speeds for 1gb internet service were only 360's/sec. With this feature turned off, my internet is now at 963mb/sec. I repeated the problem by turning this feature on and then off again and the slow speeds were always present with Access Control turned ON and normal when turned OFF.

unhappys10

amdaley28 wrote: »

I came across this on the Nvidia forum. Don't know if its off any use to you.

I fixed ALL my slow download, upload, and wifi speeds by going into 192.168.1.1, logging into the router configuration page. Defaults are admin and password. Go into the Advanced tab, Go to Security on the left side of the page and select Access Control. This feature needs to be turned off and never used unless you need it. My download speeds for 1gb internet service were only 360's/sec. With this feature turned off, my internet is now at 963mb/sec. I repeated the problem by turning this feature on and then off again and the slow speeds were always present with Access Control turned ON and normal when turned OFF.

Going to try this now.
Just ran a speed test in the Shield with wired connection
84.4 down and 16.4 up, VF 100mb line.
Did the same test on my phone through WiFi and got 82.8 down and 16.4 up, I expected a larger difference.

Can't seem to find this, Vodafone Huawei router, any ideas?

chewed

amdaley28 wrote: »

I came across this on the Nvidia forum. Don't know if its off any use to you.

I fixed ALL my slow download, upload, and wifi speeds by going into 192.168.1.1, logging into the router configuration page. Defaults are admin and password. Go into the Advanced tab, Go to Security on the left side of the page and select Access Control. This feature needs to be turned off and never used unless you need it. My download speeds for 1gb internet service were only 360's/sec. With this feature turned off, my internet is now at 963mb/sec. I repeated the problem by turning this feature on and then off again and the slow speeds were always present with Access Control turned ON and normal when turned OFF.

Yeah, I saw this as well. But I can't seem to find this on my Fritzbox admin page though.

Gooey Looey

https://www-androidcentral-com.cdn.ampproject.org/v/s/www.androidcentral.com/android-longest-support-life-isnt-phone-its-nvidia-shield-tv?amp_js_v=a3&amp_gsa=1&amp&usqp=mq331AQFKAGwASA%3D#referrer=https%3A%2F%2Fwww.google.com&amp_tf=From%20%251%24s&ampshare=https%3A%2F%2Fwww.androidcentral.com%2Fandroid-longest-support-life-isnt-phone-its-nvidia-shield-tv

corks finest

chewed wrote: »

Over the past few days I've been running speed tests on the Shield. I have a 500mbps account with my ISP through FTTH. I completely reset the router back to factory settings and ensured only the Shield was the only device connected via ethernet. Yet, I can't get above 90 to 100mbps! Even on wifi (5ghz) I could not get above 100.

I spent over an hour with ISP support and they couldn't figure it out. I tested a laptop on wifi and was getting 320 down. But no matter what I do on the Shield, I can't get anywhere near these speeds. Do you think this in an issue with the Shield itself? Or could it be the router? I'm wondering (as a last step) should I reset the Shield and then run the tests again?

I'm not sure if all these slow connection issues are a result of my buffering issues with Plex.

Something radically wrong there bud,I got 639 last night, average a 300 plus, I've my IPTV etc etc running through mine

chewed

corks finest wrote: »

Something radically wrong there bud,I got 639 last night, average a 300 plus, I've my IPTV etc etc running through mine

Cheers. When I was with Eir on the 300 package I was able to get around 280 down on wired connection. I'm with Digiweb now, but I'm just not sure if it's the ISP, the router or my Shield that's the issue now.

corks finest

chewed wrote: »

Cheers. When I was with Eir on the 300 package I was able to get around 280 down on wired connection. I'm with Digiweb now, but I'm just not sure if it's the ISP, the router or my Shield that's the issue now.

I reset my modem weekly I find it helps, some machine the shield

Rock Paper Scissors

No speed issues on any of my 3 shields

I have my virgin media router in bridge mode and use my own router (Archer C7)

I have DHCP disabled on the linksys router and thats handled by pihole on a raspberry pi.

I also run my own recursive DNS server on the raspberry pi by using unbound.

NordVPN is running on the 3 shields 24/7 and I'm using the wireguard protocol (Nordlynx), which is much quicker than OpenVPN.

I added Netflix as a "Trusted App" in NordVPN so i don't have to keep disabling Nord when I want to use Netflix.

The 3 shields are flat out all day, every day with Netflix, IPTV, Plex etc

No issues at all, no freezing, buffering etc and I like the privacy of my setup (Nord, Pihole & Unbound)

chewed

Rock Paper Scissors wrote: »

No speed issues on any of my 3 shields

I have my virgin media router in bridge mode and use my own router (Archer C7)

I have DHCP disabled on the linksys router and thats handled by pihole on a raspberry pi.

I also run my own recursive DNS server on the raspberry pi by using unbound.

NordVPN is running on the 3 shields 24/7 and I'm using the wireguard protocol (Nordlynx), which is much quicker than OpenVPN.

I added Netflix as a "Trusted App" in NordVPN so i don't have to keep disabling Nord when I want to use Netflix.

The 3 shields are flat out all day, every day with Netflix, IPTV, Plex etc

No issues at all, no freezing, buffering etc and I like the privacy of my setup (Nord, Pihole & Unbound)

I wonder is it worth resetting my Shield? I'd rather not as it's a pain to add back in everything. But I'd rather rule it out before going back to ISP!

Irishmale0399

chewed wrote: »

I wonder is it worth resetting my Shield? I'd rather not as it's a pain to add back in everything. But I'd rather rule it out before going back to ISP!

I had a similar issue regarding speeds. I reset the Shield and bought a new Cat6 or 7 cable and havent looked back since. I found I had a lot of sh1te on the Shield that I never used, so that was all cleared. Not sure if it was the reset or the cable....but I now get close to 450mbit download and 50mbit upload on the Shield (connected directly to the Fritzbox), with NordVPN running I am getting close to 300mbit and 25mbit upload via my cable operator.

chewed

Irishmale0399 wrote: »

I had a similar issue regarding speeds. I reset the Shield and bought a new Cat6 or 7 cable and havent looked back since. I found I had a lot of sh1te on the Shield that I never used, so that was all cleared. Not sure if it was the reset or the cable....but I now get close to 450mbit download and 50mbit upload on the Shield (connected directly to the Fritzbox), with NordVPN running I am getting close to 300mbit and 25mbit upload via my cable operator.

Cheers for that. Sounds like a reset might be advisable then! I have a cat6 cable currently, but tried other cables and ports with no luck.

banie01

To the folk having issue with speeds on their shield.
Can I ask, are you running your speed tests whilst any VPN is enabled?

That will place a limit on your connection that is outside your and your ISPs control.

As an example, I have a VPN tunnel setup on my router for my shields WAN connections.
When it's switched on, my speed test can vary anywhere between 50-350.

When it's switched off my connection maxes at 360.

chewed

banie01 wrote: »

To the folk having issue with speeds on their shield.
Can I ask, are you running your speed tests whilst any VPN is enabled?

That will place a limit on your connection that is outside your and your ISPs control.

As an example, I have a VPN tunnel setup on my router for my shields WAN connections.
When it's switched on, my speed test can vary anywhere between 50-350.

When it's switched off my connection maxes at 360.

No, I have my VPN turned off whilst running the speed tests.

Irishmale0399

banie01 wrote: »

To the folk having issue with speeds on their shield.
Can I ask, are you running your speed tests whilst any VPN is enabled?

That will place a limit on your connection that is outside your and your ISPs control.

As an example, I have a VPN tunnel setup on my router for my shields WAN connections.
When it's switched on, my speed test can vary anywhere between 50-350.

When it's switched off my connection maxes at 360.

As above, I have NordVPN on the shield directly and it runs fine with split tunneling for the stuff I didnt want to hide, didnt like it on the router. More than enough to do what I want anyway. Important is to connect to a server close to you, in my case even though I am in Germany it runs faster if I connect to Holland for some reason.

advertsfox

Amazon Warehouse has a few Shield Tubes in stock for £111.62 (less than 1x1" scratch on the device). Who cares if there is, I have bought 2 from the Warehouse so far and the scratch was tiny, next to the power connection port. These go really fast (I have a Keepa alert for them) and there is only 4 of them, go go go!

https://www.amazon.co.uk/gp/offer-listing/B07Z6QQZPF/?condition=used

mp3ireland2

All, Just got the Shield TV Pro, searching various forums to try and find the answer to this question....
How do I transfer files from my computer to a USB drive connected to the Shield? Getting write access was simple on the Zidoo X9S i've switched from but can't get a simple answer to this anywhere!

Apologies in advance as i know probably asked before but coudln't find any simple guide, and it's late and I'm tired :-(

the heathen

mp3ireland2 wrote:

All, Just got the Shield TV Pro, searching various forums to try and find the answer to this question.... How do I transfer files from my computer to a USB drive connected to the Shield?

Haven't I read somewhere that USB drives aren't recommended for the Shield because they keep running when the device is in standby mode and eventually burn out or something as a result? Has that issue been sorted?

mp3ireland2

the heathen wrote: »

Haven't I read somewhere that USB drives aren't recommended for the Shield because they keep running when the device is in standby mode and eventually burn out or something as a result? Has that issue been sorted?

Oh i hadn't heard that, I splashed out and treated myself just thinking I was getting the most powerful least hassle option out there

Gooey Looey

the heathen wrote: »

Haven't I read somewhere that USB drives aren't recommended for the Shield because they keep running when the device is in standby mode and eventually burn out or something as a result? Has that issue been sorted?

USB thumb drives have been known to overheat and burn out when plugged in direct but a USB hub fixes that. I'm using one for 2 years

mp3ireland2

Gooey Looey wrote: »

USB thumb drives have been known to overheat and burn out when plugged in direct but a USB hub fixes that. I'm using one for 2 years

Maybe they've fixed it on the new one, else I'll get a hub thank you.
I'll research over weekend

Have you a way of coping files from your computer to drives plugged into the shiled over the network?

clintondaly

mp3ireland2 wrote: »

Maybe they've fixed it on the new one, else I'll get a hub thank you.
I'll research over weekend

Have you a way of coping files from your computer to drives plugged into the shield over the network?

If you are doing a one time move of a lot of media etc.Then firstly connect up the Drive to the Shield and allow the Shield to create the NVIDIA Shied folder as this will be the only editable folder on the drive.You can then disconnect the drive and connect up to your laptop and drag and drop as usual and create your sub-folders within the Drive folder that the Shield has created.
You can then map the Drive once reconnected to the Shield and just drag and drop after this for the addition of any future media.

If its only a small bit of media/data then map the Drive onto your computer and again go to the Nvidia Shield folder that was created and again set up the sub folder structure and then drag and drop again.

mp3ireland2

clintondaly wrote: »

If you are doing a one time move of a lot of media etc.Then firstly connect up the Drive to the Shield and allow the Shield to create the NVIDIA Shied folder as this will be the only editable folder on the drive.You can then disconnect the drive and connect up to your laptop and drag and drop as usual and create your sub-folders within the Drive folder that the Shield has created.
You can then map the Drive once reconnected to the Shield and just drag and drop after this for the addition of any future media.

If its only a small bit of media/data then map the Drive onto your computer and again go to the Nvidia Shield folder that was created and again set up the sub folder structure and then drag and drop again.

Great thanks for that, I had read something about copying stuff to that folder but didn't fully understand it! So simple now that I know that answer, much apprecited
EDIT: Works for windows but my linux mint is throwing up some issues, which a quick google shows to be common! Speeds aren't that great mind you, was getting up to 30 MB/s on my zidoo, more like 2 MB/s with a wired connection to the box from 1GB router, wireless from laptop with 5Ghz wireless. Most look up to see if normally this slow!

EDIT: Set up an FTP server on the shield so that I can send files to it from linux.....a learning experience, took a bit of time! Speeds are a bit better. I'm wondering would a powered usb 3.0 hub speed things up as I've got two 4 tb hard drives pugged in, maybe not getting enough power!

Basq

Gooey Looey wrote: »

USB thumb drives have been known to overheat and burn out when plugged in direct but a USB hub fixes that. I'm using one for 2 years

Yes, been through 2 expensive ones so far.

Bought a USB extender cable and have USB plugged in that.

And have a fairly large microSD in Shield TV so hoping for more luck there.

banie01

Must give Nvidia's support a thumbs up here.

I have 3 of the 2015 model shield, latest purchased in 2017 and all well outside any warranty period and honestly even if I was feeling particularly belligerent outside the scope of SOGA too in all fairness.

One of the power supplies is failing, causing intermittent but fairly regulate reboots.
Quite annoying.

I contacted Nvidia's web chat, looking to buy a replacement as I couldn't find it listed and a few questions later they offered me a free replacement.!

chewed

Anyone having problems with bbc iplayer? Tried to launch it today and got black screen with web page not found error on top left

zac8

Can you rent 4k movies on the shield in Ireland? I’ve tried Google play & Rakuten but can’t find any 4k content.

Gooey Looey

zac8 wrote: »

Can you rent 4k movies on the shield in Ireland? I’ve tried Google play & Rakuten but can’t find any 4k content.

Yes should be available
https://support.google.com/googleplay/answer/7184994?hl=en

Is your Shield connected using Ethernet? Wireless could limit you to HD

zac8

Gooey Looey wrote: »

Yes should be available
https://support.google.com/googleplay/answer/7184994?hl=en

Is your Shield connected using Ethernet? Wireless could limit you to HD

Yes its wired. I can watch 4k content on Netflix.

zac8

OmegaGene wrote: »

Netflix 4k isn’t actually steaming true 4k it’s a very down scaled version from what I’ve read online, what speed are you getting on the shield ?

87mbps. Netflix & prime are showing the hdr logo for content.

Gooey Looey

zac8 wrote: »

87mbps. Netflix & prime are showing the hdr logo for content.

It may be 4k but at a reduced bitrate to save bandwidth
https://variety.com/2020/digital/news/netflix-degrading-hd-video-quality-europe-bit-rates-1234605316/

zac8

Gooey Looey wrote: »

It may be 4k but at a reduced bitrate to save bandwidth
https://variety.com/2020/digital/news/netflix-degrading-hd-video-quality-europe-bit-rates-1234605316/

My issue is that I can’t see 4k movies to rent on Play or Rakuten. Are they only available in HD in Ireland does anyone know?

zac8

OmegaGene wrote: »

There’s no reason why you shouldn’t be able to rent or buy 4k movies in Ireland as the previous poster mentioned

After searching it seems there was a bug preventing some apps including Play from serving 4k content. Maybe thats my issue. Only got the shield the other day so all new to me. I can rent 4k movies on my 4k tv Play app but not through the shield.

alanhiggyno1

banie01 wrote: »

Must give Nvidia's support a thumbs up here.

I have 3 of the 2015 model shield, latest purchased in 2017 and all well outside any warranty period and honestly even if I was feeling particularly belligerent outside the scope of SOGA too in all fairness.

One of the power supplies is failing, causing intermittent but fairly regulate reboots.
Quite annoying.

I contacted Nvidia's web chat, looking to buy a replacement as I couldn't find it listed and a few questions later they offered me a free replacement.!

Did they ask for proof of purchase at all

banie01

alanhiggyno1 wrote: »

Did they ask for proof of purchase at all

Of course, and it was supplied.

zac8

zac8 wrote: »

After searching it seems there was a bug preventing some apps including Play from serving 4k content. Maybe thats my issue. Only got the shield the other day so all new to me. I can rent 4k movies on my 4k tv Play app but not through the shield.

I’m wrong - I can only rent hd on Google Play on 3 different devices I’ve tried and also through a browser. I don’t have a vpn - is that the issue? Appreciate any help because I bought the shield specifically to rent 4k movies!

Bill36

Hi anyone selling NVidia shield pro 2019? Or where I can find a good price on it. Thanks

McMurphy

banie01 wrote: »

Must give Nvidia's support a thumbs up here.

I have 3 of the 2015 model shield, latest purchased in 2017 and all well outside any warranty period and honestly even if I was feeling particularly belligerent outside the scope of SOGA too in all fairness.

One of the power supplies is failing, causing intermittent but fairly regulate reboots.
Quite annoying.

I contacted Nvidia's web chat, looking to buy a replacement as I couldn't find it listed and a few questions later they offered me a free replacement.!

Had a similar experience with their customer service myself when the original remote decided it was only going to work when it felt like it.

They picked it up from my office, DHLd it to Netherlands, emailed me to inform me engineers had it and had started to work on it, then emailed me to say a new one was on the way out to me, again with DHL tracking etc.

54and56

Does anyone know how to get the Shield to mount an internal SSD sitting in a Win 10 pc both of which are connected to the same router via ethernet cable?

The Shield sees the PC but won't connect as a guest and won't accept my normal login and password for the PC. I don't have a network username & login for the PC so I'm stumped.

I'm trying to mount an 8TB SSD which has all my Plex content as I want to use the Shield as a backup server. The PC currently acts as the main server.

Has anyone overcome this problem in the past who can share the solution with me?