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Eir email on iPad: what are the correct settings?

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  • 29-12-2017 2:39am
    #1
    brophs
    Registered Users Posts: 1,323 ✭✭✭


    Hi,

    Got my dad an iPad for Xmas and ran into bother trying to put his Eir email on it. Basically I followed the instructions at

    https://community.eir.ie/webmail-326/setting-up-email-on-my-iphone-6-261762

    Which didn’t work, unfortunately. Would someone with working Eir mail on their iPad mind posting their settings please?


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    #2
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭SweetCaliber


    Hiya,

    Put in your name and email, then for the incoming connection:

    Host Name: webmail.eircom.net
    Username: **your email**
    Password: **your password **

    Outgoing:

    Host Name: mail1.eircom.net
    Username: **your email **
    Password: **your password**

    That should work for you, mind you I havent seen the manual mail add on the new IOS, if it is different screenshot and send it back.


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    #3
    brophs
    Registered Users Posts: 1,323 ✭✭✭brophs


    SweetCaliber wrote: »
    Hiya,

    Put in your name and email, then for the incoming connection:

    Host Name: webmail.eircom.net
    Username: **your email**
    Password: **your password **

    Outgoing:

    Host Name: mail1.eircom.net
    Username: **your email **
    Password: **your password**

    That should work for you, mind you I havent seen the manual mail add on the new IOS, if it is different screenshot and send it back.

    Thanks a mil, but that didn’t work unfortunately. It just took ages trying to verify and then suggested that my details were incorrect.

    He is on the latest iOS but the fields you mentioned were still there.


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    #4
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    brophs wrote: »
    Thanks a mil, but that didn’t work unfortunately. It just took ages trying to verify and then suggested that my details were incorrect.

    He is on the latest iOS but the fields you mentioned were still there.

    Is SSL on?


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    #5
    SweetCaliber
    Registered Users Posts: 2,467 ✭✭✭SweetCaliber


    brophs wrote: »
    Thanks a mil, but that didn’t work unfortunately. It just took ages trying to verify and then suggested that my details were incorrect.

    He is on the latest iOS but the fields you mentioned were still there.

    Thats odd, unless they updated their server addresses. Perhaps post in the talk to eir forum and they might be able to help !


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    #6
    brophs
    Registered Users Posts: 1,323 ✭✭✭brophs


    Davy wrote: »
    Is SSL on?

    It went through the verification process and once that failed offered me the chance to try with SSL disabled, but same result.


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    #7
    notahappycamper
    Registered Users Posts: 2,118 ✭✭✭notahappycamper


    Did you drop the “@eircom.net” from the username as I don’t think it needs the full email address as the username.

    Also, it can be a bit buggy on cellular on my iPhone when trying to get mail as it can hang. Wifi is fine. Turning airplane mode on and off sometimes fixes the hanging when getting mail on cellular data.


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