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DoneDeal - bank transfer hoax? Help!

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  • 29-12-2017 2:32pm
    #1
    WireMan2017
    Registered Users Posts: 2 ✭


    I recently just agreed to pay for a drone on DoneDeal with a bank transfer, as the seller was adamant that it is the fastest and safest way to go about it. Anyway we were in contact a couple of day after I put in the bank transfer up until today when I went to check DoneDeal for an update from your man on posting the drone, all I was faced with was ‘this ad has been removed’. My heart is broken please help!


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    #2
    Four Phucs Ache
    Registered Users Posts: 1,017 ✭✭✭Four Phucs Ache


    WireMan2017 wrote: »
    I recently just agreed to pay for a drone on DoneDeal with a bank transfer, as the seller was adamant that it is the fastest and safest way to go about it. Anyway we were in contact a couple of day after I put in the bank transfer up until today when I went to check DoneDeal for an update from your man on posting the drone, all I was faced with was ‘this ad has been removed’. My heart is broken please help!


    When I sell something I remove the advert.

    Email or ring him if you still have his no?


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    #3
    piplip87
    Registered Users Posts: 2,125 ✭✭✭piplip87


    Contact the seller. Call him or email him. If there is no reply then report it to Done Deal they will advise you on the next steps.


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    #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi WireMan2017,

    Thanks for your post here on Boards.

    We are sorry to hear this.

    I would advise you firstly to contact DoneDeal to see can you raise a dispute through themselves. 

    You can email the DoneDeal team on hello@donedeal.ie and they will advise you on the steps you need to take as there is a section on their website under the heading 'Scam watch' that will also provide you with more information.

    Also I would advise that you submit your query through the online service desk when logged into 365 online with the amount and date of the transfer and an advisor will be happy to help you. 

    I hope this helps.

    Thanks,

    Kareana


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