If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Wi-Fi failure on Samsung UE43KS7500

Options
  • 31-12-2017 5:21pm
    #1
    Stealthirl
    Registered Users Posts: 1,589 ✭✭✭


    Hay guys i got a KS7500 off you just over a year ago and the Wi-Fi no longer works on it.
    when i select Wi-Fi in the set up i get the pop-up "checking wireless network conection" for a few seconds and then it just drops back out to the setup.
    It has the up to date firware 1201
    I have tried resting everything twice now with no luck.

    Here's a clip https://youtu.be/HDIlhSH56ow


Comments

  • Options
    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,282 ✭✭✭✭Richersounds.ie: Kenny


    Stealthirl wrote: »
    Hay guys i got a KS7500 off you just over a year ago and the Wi-Fi no longer works on it.
    when i select Wi-Fi in the set up i get the pop-up "checking wireless network conection" for a few seconds and then it just drops back out to the setup.
    It has the up to date firware 1201
    I have tried resting everything twice now with no luck.

    Here's a clip https://youtu.be/HDIlhSH56ow
    Hi stealthirl,

    I'm sorry to hear you're having an issue with your TV. The first thing to do would be to try the below number. It is a direct line for Samsung for our customers and for issues like wifi drop out it could be a software problem that can be fixed over the phone:

    0330 7267424

    If they cannot fix it please message me back and we will book your TV in for a repair.

    Let me know how you get on.

    Kind regards

    David


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...