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Getting emails from eir when no longer a customer...

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  • 04-01-2018 4:32pm
    #1
    johnnymorgan
    Registered Users Posts: 100 ✭✭


    Hi 

    I just received another email from eir. While my bill amount is zero.. please EXPLAIN why I am still getting harassed from EIR!!?? (since I do not have an account anymore)

    I am fed up of these emails from EIR.. 

    I want these emails to stop or I will be forced to escalate the issue. 

    I expect someone to come back on this.

    I had a previous question up here about this "Re: Getting a bill when have no account now" and was discussing with Adam at the time who was meant to have resolved all this. So if he wants to pick this one up it might speed things up..

    Good day
    John


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    johnnymorgan wrote: »
    Hi 

    I just received another email from eir. While my bill amount is zero.. please EXPLAIN why I am still getting harassed from EIR!!?? (since I do not have an account anymore)

    I am fed up of these emails from EIR.. 

    I want these emails to stop or I will be forced to escalate the issue. 

    I expect someone to come back on this.

    I had a previous question up here about this "Re: Getting a bill when have no account now" and was discussing with Adam at the time who was meant to have resolved all this. So if he wants to pick this one up it might speed things up..

    Good day
    John
    Hi John,

    Unfortunately, Adam is not available. If you would like to forward the initial question, your account number and full name I would be more than happy to clear this up for you.

    Thanks 

    Tracey 


  • Options
    #3
    johnnymorgan
    Registered Users Posts: 100 ✭✭johnnymorgan


    eir: Tracey wrote: »
    johnnymorgan wrote: »
    Hi 

    I just received another email from eir. While my bill amount is zero.. please EXPLAIN why I am still getting harassed from EIR!!?? (since I do not have an account anymore)

    I am fed up of these emails from EIR.. 

    I want these emails to stop or I will be forced to escalate the issue. 

    I expect someone to come back on this.

    I had a previous question up here about this "Re: Getting a bill when have no account now" and was discussing with Adam at the time who was meant to have resolved all this. So if he wants to pick this one up it might speed things up..

    Good day
    John
    Hi John,

    Unfortunately, Adam is not available. If you would like to forward the initial question, your account number and full name I would be more than happy to clear this up for you.

    Thanks 

    Tracey 
    I just sent you a pm with the details you require..


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