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Unable to avail of Fibre even though cabinet is less than 200m away

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  • 11-01-2018 4:34pm
    #1
    Corkman64
    Registered Users Posts: 48 ✭


    An efibre cabinet(FTTC) was installed in our area over a year ago and has been live since. Yet no residents, except a few outside the highlighted area in the attached screenshot, can avail of fibre services. Do I have to make a call to get connected to the cabinet or can I get a reason as to why we haven't been connected yet. Still stuck with 1-2Mbps DL speeds at best.


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Corkman64 wrote: »
    An efibre cabinet(FTTC) was installed in our area over a year ago and has been live since. Yet no residents, except a few outside the highlighted area in the attached screenshot, can avail of fibre services. Do I have to make a call to get connected to the cabinet or can I get a reason as to why we haven't been connected yet. Still stuck with 1-2Mbps DL speeds at best.
    Hi Corkman64,

    Thanks for contacting us here. If you give our technical support team a ring on 1890260260 or free phone 1901, they should be able to look into this for you.

    Thanks

    Tracey


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