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Sports direct returns

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  • 11-01-2018 5:42pm
    #1
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭


    Never had to return anything but is this difficult process?

    Checked website and cannot find anything about how to go about sending a return, I assume they won’t pay - even if the shoe size is the smallest fitting size 7 ever, every other size 7 adidas fit except this one in tiny and it’s a squeeze.


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    #2
    MayoMomma
    Registered Users Posts: 1 ✭MayoMomma


    I think there is a returns docket in with delivery if I remember correctly


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    #3
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    MayoMomma wrote: »
    I think there is a returns docket in with delivery if I remember correctly

    Usually is but not this delivery, just a sticker with a number on it, the box came in tatters too.


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    #4
    njs030
    Closed Accounts Posts: 4,030 ✭✭✭njs030


    vicwatson wrote: »
    Usually is but not this delivery, just a sticker with a number on it, the box came in tatters too.

    Email them and ask them to email you one


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    #5
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    You can return up to 14 days from receipt of goods, but if it’s a change of mind return, then yes, you’ll have to cover the postage


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    #6
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    dudara wrote: »
    You can return up to 14 days from receipt of goods, but if it’s a change of mind return, then yes, you’ll have to cover the postage

    Cheers, not a change of mind really as ordered a 7, bought 7’s shoes and runners over the last 3 months and no probs except for these that are wayyy too small for a 7, and they won’t fit.


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    #7
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    notjustsweet wrote: »
    Email them and ask them to email you one

    Can do but can’t find an email address, part of the prob.


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    #8
    rubberdungeon
    Registered Users Posts: 606 ✭✭✭rubberdungeon


    vicwatson wrote: »
    Can do but can’t find an email address, part of the prob.

    https://www.sportsdirect.com/customerservices/completedorders/returnsandexchanges


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    #9
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    Cheers for help, have emailed them and will see how it goes.


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    #10
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    Hasn't gone well, they don't accept that the shoes aren't a 7 that I ordered, it says 7 all over them etc but they don't fit. They say I ordered a 7 and they shipped a 7 and aren't interested.

    So I'll pay to have them returned for a full refund, and never buy from them again, ****e customer services


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    #11
    vicwatson
    Registered Users Posts: 28,404 ✭✭✭✭vicwatson


    Anyone know the cheapest way to send these back to GB? Is PM cheaper than An Post in general?


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    #12
    JimsAlterEgo
    Registered Users Posts: 1,917 ✭✭✭JimsAlterEgo


    they could be 2nds - try and find them in a shop here to try and fit another pair on


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    #13
    pat k
    Registered Users Posts: 74 ✭✭pat k


    JimsAlterEgo wrote: »
    they could be 2nds - try and find them in a shop here to try and fit another pair on

    Good idea them switch them and get a refund ,prob solved muwahaaa.


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    #14
    L1011
    Registered Users Posts: 69,018 ✭✭✭✭L1011


    pat k wrote: »
    Good idea them switch them and get a refund ,prob solved muwahaaa.

    Suggestions to commit fraud are not acceptable


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