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Bad customer service

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  • 15-01-2018 6:46pm
    #1
    picachu
    Registered Users Posts: 191 ✭✭


    Hi,

    Had an isssue over an instillation.

    Was refused access to speak to a manager. Member of staff was experienced enough to already know what his manager would sat.

    Good to see Eircom are cloning managers and paying the clones less!!

    Result... Issue not sorted... One very unhappy customer


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    picachu wrote: »
    Hi,

    Had an isssue over an instillation.

    Was refused access to speak to a manager. Member of staff was experienced enough to already know what his manager would sat.

    Good to see Eircom are cloning managers and paying the clones less!!

    Result... Issue not sorted... One very unhappy customer
    Hi picachu,

    Sorry to hear about the issue the issues you've been having, I'm sorry for any inconvenience caused.

    Feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks

    Tracey


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