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Parental Controls

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  • 15-01-2018 10:49pm
    #1
    Drummerboy2
    Registered Users Posts: 888 ✭✭✭


    I got a new modem and although Parental Controls is set to disabled; when anything over 18 comes on the Set Box asks for the parental control pin number. I obviously don't have this, how can I get rid as I have no need for this function.


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Drummerboy2 wrote: »
    I got a new modem and although Parental Controls is set to disabled; when anything over 18 comes on the Set Box asks for the parental control pin number. I obviously don't have this, how can I get rid as I have no need for this function.
    Hi Drummerboy2,

    I'm sorry to hear of the inconvenience. I would recommend contacting our technical support team on 1890 260 260 or freephone 1901, they will be able to look into this for you.

    Thanks

    Tracey


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