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Is this a legitimate email from Eir

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  • 16-01-2018 10:33am
    #1
    newmem
    Registered Users Posts: 44 ✭


    Hi

    I have received an email from eir telling me that I can redeem a tablet.  Email includes a voucher code but I am not sure that this mail has been sent from eir as it looks like spam.  I have included a screenshot of the email.  Can you please let me know if this is a valid offer and that I can receive this tablet free.  

    Thanks very much for your help


Comments

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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    We can't tell anything from that image, post the headers and source (with your email redacted from it) and we can better judge it.


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    #3
    newmem
    Registered Users Posts: 44 ✭newmem


    Spear wrote: »
    We can't tell anything from that image, post the headers and source (with your email redacted from it) and we can better judge it.
    Hi   I have included the headers and source and also screenshot of email with the address it comes from.  Please verify if this is a valid offer that I am entitled to use.

    Thanks very much for your help


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    Seems legit. It's sent via Exertis, who are a third party used by Eir for some of their microsites/campaigns. And the mail server used ( via newsletter.ie) is with Black Knight here in Ireland.


  • Options
    #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    newmem wrote: »
    Hi

    I have received an email from eir telling me that I can redeem a tablet.  Email includes a voucher code but I am not sure that this mail has been sent from eir as it looks like spam.  I have included a screenshot of the email.  Can you please let me know if this is a valid offer and that I can receive this tablet free.  

    Thanks very much for your help
    Hi newmem, 

    Thanks for getting in touch with us. 

    This email seems to be legitimate. Have you recently signed up with us online? 

    Thanks

    Tracey 


  • Options
    #6
    newmem
    Registered Users Posts: 44 ✭newmem


    eir: Tracey wrote: »
    newmem wrote: »
    Hi

    I have received an email from eir telling me that I can redeem a tablet.  Email includes a voucher code but I am not sure that this mail has been sent from eir as it looks like spam.  I have included a screenshot of the email.  Can you please let me know if this is a valid offer and that I can receive this tablet free.  

    Thanks very much for your help
    Hi newmem, 

    Thanks for getting in touch with us. 

    This email seems to be legitimate. Have you recently signed up with us online? 

    Thanks

    Tracey 
    Hi Tracey

    Just became an eir customer before Christmas.

    Thanks for the info.


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  • Options
    #7
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    newmem wrote: »
    eir: Tracey wrote: »
    newmem wrote: »
    Hi

    I have received an email from eir telling me that I can redeem a tablet.  Email includes a voucher code but I am not sure that this mail has been sent from eir as it looks like spam.  I have included a screenshot of the email.  Can you please let me know if this is a valid offer and that I can receive this tablet free.  

    Thanks very much for your help
    Hi newmem, 

    Thanks for getting in touch with us. 

    This email seems to be legitimate. Have you recently signed up with us online? 

    Thanks

    Tracey 
    Hi Tracey

    Just became an eir customer before Christmas.

    Thanks for the info.
    This was an offer that was on at this time so would be correct :)

    ThanKS

    Tracey 


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