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Refund

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  • 16-01-2018 9:01pm
    #1
    Losty Dublin
    Registered Users Posts: 13,144 ✭✭✭✭


    Having cancelled my old broadband dongle, I recently got word that I am due a refund.   However, when I rang Eir on 1905 to sort out same I was saddened to see that one needs a mobile number to proceed.  Can one of you guys help me along here?


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Losty Dublin wrote: »
    Having cancelled my old broadband dongle, I recently got word that I am due a refund.   However, when I rang Eir on 1905 to sort out same I was saddened to see that one needs a mobile number to proceed.  Can one of you guys help me along here?
    Hi Losty Dublin,

    I'm very sorry to hear about the issues you've been having in regards to the refund and I apologize for any inconvenience caused.
     
    Please feel free to PM me your full name and account number, I would be happy to look into this for you.
     
    Thanks
     

    Thomas


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