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Cancel my account

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  • 17-01-2018 9:28am
    #1
    king size mars bar
    Registered Users Posts: 822 ✭✭✭


    Hi 
    I rang the customer service cancellation line on the 10.01.18 to cancel my account as I am out of contract and 
    wish to find a better value service. I have received my Jan bill as normal , how long now before they close my account as I don't  want another bill.
    Regards 
    John


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    king size mars bar wrote: »
    Hi 
    I rang the customer service cancellation line on the 10.01.18 to cancel my account as I am out of contract and 
    wish to find a better value service. I have received my Jan bill as normal , how long now before they close my account as I don't  want another bill.
    Regards 
    John
    Hi king size mars bar,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

     
    Thanks
     

    Thomas


  • Options
    #3
    king size mars bar
    Registered Users Posts: 822 ✭✭✭king size mars bar


    eir: Thomas wrote: »
    king size mars bar wrote: »
    Hi 
    I rang the customer service cancellation line on the 10.01.18 to cancel my account as I am out of contract and 
    wish to find a better value service. I have received my Jan bill as normal , how long now before they close my account as I don't  want another bill.
    Regards 
    John
    Hi king size mars bar,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

     
    Thanks
     

    Thomas
    PM sent


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    king size mars bar wrote: »
    eir: Thomas wrote: »
    king size mars bar wrote: »
    Hi 
    I rang the customer service cancellation line on the 10.01.18 to cancel my account as I am out of contract and 
    wish to find a better value service. I have received my Jan bill as normal , how long now before they close my account as I don't  want another bill.
    Regards 
    John
    Hi king size mars bar,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

     
    Thanks
     

    Thomas
    PM sent
    I have replied to your PM.

    Thanks

    Thomas


  • Options
    #5
    king size mars bar
    Registered Users Posts: 822 ✭✭✭king size mars bar


    Hi Thomas 
    My account is due to close on the 9th of Feb, I have received a letter in the meantime saying they will cancel my account once I change to another provider, I am not doing this . Can you confirm that my account will close on the 9 as planned. 
    Regards 
    John


  • Options
    #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    king size mars bar wrote: »
    Hi Thomas 
    My account is due to close on the 9th of Feb, I have received a letter in the meantime saying they will cancel my account once I change to another provider, I am not doing this . Can you confirm that my account will close on the 9 as planned. 
    Regards 
    John
    Hi ,

    Can you PM me your full name and account number please, I will confirm this through PM.

    Thanks

    Thomas


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