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Ps4 controller issues

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  • 17-01-2018 6:54pm
    #1
    thewools
    Registered Users Posts: 3,568 ✭✭✭


    Hi, my 7 year old has now broken 3 x ps4 controllers in the past year.

    2 in the past month whereby the controllers will not charge; no light when plugged in. Could these be damaged by a charger / usb cable?

    The other controller charges but the ps button does not seem to work so the ps4 will not turn on etc..

    Could the new controller (bought only 3 weeks ago) be returned to smyths under warranty?

    Any other tips for the getting these controllers back into action? I have tried resetting them to no avail.


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    #2
    RedXIV
    Registered Users Posts: 8,438 ✭✭✭RedXIV


    thewools wrote: »
    Hi, my 7 year old has now broken 3 x ps4 controllers in the past year.

    2 in the past month whereby the controllers will not charge; no light when plugged in. Could these be damaged by a charger / usb cable?

    The other controller charges but the ps button does not seem to work so the ps4 will not turn on etc..

    Could the new controller (bought only 3 weeks ago) be returned to smyths under warranty?

    Any other tips for the getting these controllers back into action? I have tried resetting them to no avail.

    Do you have any idea how they were broken? May help diagnose issues?


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    #3
    thewools
    Registered Users Posts: 3,568 ✭✭✭thewools


    Nope.. no idea really. I'd have to interrogate my kids (7 And 2.5 yo)

    The controllers would have been charged either a/ usb cable to ps4 b/ a phone charger c/ usb on wall socket.

    Previously been using the 3 charging variants successfully for past year.


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    #4
    EoinHef
    Registered Users Posts: 5,578 ✭✭✭EoinHef


    Using a phone charger that has fast charge will ruin the battery


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    #5
    thewools
    Registered Users Posts: 3,568 ✭✭✭thewools


    EoinHef wrote:
    Using a phone charger that has fast charge will ruin the battery

    In 3 weeks though? I dont think the controller was connected to a fast charger as we only have one in the house and it is always upstairs..


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    #6
    thewools
    Registered Users Posts: 3,568 ✭✭✭thewools


    The controller turns on for a second or two before it dies. But no yellow light upon connection with chargers. USB port perhaps?


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    #7
    Kimbot
    Moderators, Computer Games Moderators, Social & Fun Moderators Posts: 18,587 Mod ✭✭✭✭Kimbot


    Sounds like its run right down on battery, plug it into a PC and see if that gives it power, also if it works it should try install drivers on the pc for the pad.


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