Walnut-less Whip Scam!

deandean

I was shopping in my local SuperValu tonight and I grabbed a three- pack of walnut Whips so I thought. You know these are often on special offer.
So I got home and opened one to have with my cup of tea. What's this? There was no walnut on top of it.
Ok I thought maybe the Walnut machine missed one. Then I opened the other two and none of them have walnuts on top either.
Then I look at the pack and it is a 'Nestle Whip'. It is the same pack as the Walnut Whip comes in but without the Walnut!
I don't know what you think but I regard this as a complete scam.
It is misrepresentation in its worst form.
Any suggestions on how to escalate this? Should I return it to the retailer? Talk to Joe? Make a formal complaint to Nestle?

Caranica

You didn't read the packaging and assumed there would be walnuts? Caveat emptor

punisher5112

Walnut has been removed to cut costs....

Froshtbit

It literally shows the product on the box and says 'Whip' on it. Nobody would expect there to be a walnut on it. It's like picking up custard creams and expecting bourbons.

vicwatson

The dirty rotten swines, I would he thought these to be Walnut Whips too.

my3cents

https://www.theguardian.com/business/2017/aug/16/downward-spiral-walnut-whip-brexit-twitter-nestle :mad:

GreeBo

Froshtbit wrote: »

It literally shows the product on the box and says 'Whip' on it. Nobody would expect there to be a walnut on it. It's like picking up custard creams and expecting bourbons.

Tbf it's like picking up a packet that's exactly like a packet of custard creams and not noticing they are now called "creams" and no longer contain custard.

Or perhaps a Cadbury Delight, now with no Turkish.

PirateShampoo

No scam you just picked up the nut free version. Has you can clearly see on the packaging it stays "Whip" not "Walnut Whip"

colm_mcm

There’s a picture on the box

my3cents

Was there a clear warning on the box?

"May not contain nuts"

fritzelly

Preempting the EU ruling thats coming to reduce unnecessary packaging - you do realise by removing the walnut they are saving countless trees that would have been used for the taller boxes needed to accommodate the walnut

brightspark

There are some odd people out there who don't like the walnuts.

cml387

Buy walnuts. Stick on top.

heroics

vicwatson wrote: »

The dirty rotten swines, I would he thought these to be Walnut Whips too.

Caught me out in the garage as well. Didn't notice till I got into the car.

GingerLily

Are walnut whips still available?

heroics

Yep walnut whips are still available but only in single packs apparently

If you want to avoid being caught out again don't buy the 3 packs

http://www.bbc.com/news/business-40947322

animaal

At least the "whip" is still included. Buy loads now, before that's taken out too.

magentis

Mint flavour too!Bleugh.

ytpe2r5bxkn0c1

In this house there was great joy when it was announced, months ago, that the walnut was being made redundant due to a huge rise in their costs. All walnuts from Walnut Whips are discarded here because nobody like nuts but like the chocolate whip. Apparently a survey by Nestle showed that 80%+ of people in the UK don't like walnuts.

Davian Old-fashioned Scatterbrain

Davian Old-fashioned Scatterbrain wrote: »

In this house there was great joy when it was announced, months ago, that the walnut was being made redundant due to a huge rise in their costs. All walnuts from Walnut Whips are discarded here because nobody like nuts but like the chocolate whip. Apparently a survey by Nestle showed that 80%+ of people in the UK don't like walnuts.

80%+ of people in the UK are wrong

my3cents

Davian Old-fashioned Scatterbrain wrote: »

In this house there was great joy when it was announced, months ago, that the walnut was being made redundant due to a huge rise in their costs. All walnuts from Walnut Whips are discarded here because nobody like nuts but like the chocolate whip. Apparently a survey by Nestle showed that 80%+ of people in the UK don't like walnuts.

Was only discussing this with mates over Christmas and the unanimous response was the walnuts were important including the one that went missing from the bottom of the walnut whip years ago.

Anyway even the chocolate on the new ones is crap so hardly worth bothering with.

Wheety

All chocolate is being ruined.

That monstrosity they call the Toblerone now :mad:

Just charge more and let us decide whether to pay it or not.

Cadburys chocolate has changed too. Tastes cheaper/American.

amcalester

BrownFinger wrote: »

80%+ of people in the UK are wrong

We didn't need a survey to tell us that.

emeldc

Wheety wrote: »

All chocolate is being ruined.

That monstrosity they call the Toblerone now :mad:

Just charge more and let us decide whether to pay it or not.

Cadburys chocolate has changed too. Tastes cheaper/American.

daisyos1

To be fair that is very deceiving. They should at least change the colour of the box or something. I'd send in a formal complaint, unless they were actually nice? Ive never seen a walnut-less whip before

my3cents

Bit of a sting in the tail for the OP

Mountjoy Mugger

This was announced last Summer. Where have ye been?

Sabre0001

Ah the new Walnut Wisp Surprise - surprise being there's no walnut

ytpe2r5bxkn0c1

Sabre0001 wrote: »

Ah the new Walnut Wisp Surprise - surprise being there's no walnut

A. It's no surprise, as they announced it last summer.

B. It's not being sold as a Walnut Whip.

BorneTobyWilde

In other news...... that some amount of packaging to hold 3 little Whips.

Sabre0001

Davian Old-fashioned Scatterbrain wrote: »

A. It's no surprise, as they announced it last summer.

B. It's not being sold as a Walnut Whip.