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Porting number after cancellation.

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  • 19-01-2018 11:39am
    #1
    12 element
    Registered Users Posts: 719 ✭✭✭


    My Mother in law has canceled her Eir landline, Broadband & Mobile a week ago with the plan to port the mobile to another network. She was told she would have 30 days to do this but the Mobile is now inactive. This means she can not now port the mobile to another network as she cannot receive the confirmation text. What can be done about this?


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    12 element wrote: »
    My Mother in law has canceled her Eir landline, Broadband & Mobile a week ago with the plan to port the mobile to another network. She was told she would have 30 days to do this but the Mobile is now inactive. This means she can not now port the mobile to another network as she cannot receive the confirmation text. What can be done about this?
    Hi 12 element,

    Thanks for your message.

    Your mother in law will need to contact our technical support team on 1890 260 260 or freephone 1901 to get an update on this.

    I apologize for any inconvenience caused.

    Thanks

    Thomas


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