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Cannot receive texts from Danish mobiles

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  • 20-01-2018 7:25pm
    #1
    Stone
    Registered Users Posts: 236 ✭✭


    Hi there,

    Both my wife and I have Eir mobile numbers - and neither of us can receive texts from our friends and family having Danish mobiles. Weirdly they receive our texts, but we never get theirs - and it is not just one or two individuals - it is everyone we know in Denmark ...

    Please help rectify this - cheers,
    Stone


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Stone wrote: »
    Hi there,

    Both my wife and I have Eir mobile numbers - and neither of us can receive texts from our friends and family having Danish mobiles. Weirdly they receive our texts, but we never get theirs - and it is not just one or two individuals - it is everyone we know in Denmark ...

    Please help rectify this - cheers,
    Stone
    Hi Stone,

    I'm very sorry to hear about the issues you've been having and I apologize for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    Stone
    Registered Users Posts: 236 ✭✭Stone


    eir: Thomas wrote: »
    Stone wrote: »
    Hi there,

    Both my wife and I have Eir mobile numbers - and neither of us can receive texts from our friends and family having Danish mobiles. Weirdly they receive our texts, but we never get theirs - and it is not just one or two individuals - it is everyone we know in Denmark ...

    Please help rectify this - cheers,
    Stone
    Hi Stone,

    I'm very sorry to hear about the issues you've been having and I apologize for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    PM sent ....


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Stone wrote: »
    eir: Thomas wrote: »
    Stone wrote: »
    Hi there,

    Both my wife and I have Eir mobile numbers - and neither of us can receive texts from our friends and family having Danish mobiles. Weirdly they receive our texts, but we never get theirs - and it is not just one or two individuals - it is everyone we know in Denmark ...

    Please help rectify this - cheers,
    Stone
    Hi Stone,

    I'm very sorry to hear about the issues you've been having and I apologize for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    PM sent ....
    No problem at all, I will reply to your PM shortly.

    Thanks

    Thomas


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