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Exchange Item in different location

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  • 22-01-2018 6:51pm
    #1
    WellyJ
    Registered Users Posts: 2,420 ✭✭✭


    My mam bought a tablet in Currys in Limerick last week with her credit card.

    Would there be an issue with me changing it in a Dublin branch for a more expensive model, giving the difference in cash? I have the receipt obviously but will they need her card at all?


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    #2
    discodaveirl
    Registered Users Posts: 279 ✭✭discodaveirl


    Cant see any real issue, as long as yku have the reciept, explain that you told you wanted x as a gift from your mother and she bought y... they should change it


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    #3
    eeguy
    Closed Accounts Posts: 3,478 ✭✭✭eeguy


    Be grand


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    #4
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    Always best to check the company itself for the correct answer.

    Two seconds Google search gives this

    "You can return the product to one of our stores with your receipt, bringing the card you paid with, so we can credit it."


    If its been opened and not in original sales condition, then you may have an issue.


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    #5
    njs030
    Closed Accounts Posts: 4,030 ✭✭✭njs030


    Has the box been opened? If so then they may not take it back.
    You probably will need your mother to go in with you as they may ask to see her card. It could be part of an anti - theft policy.
    From their pov they haven't got a clue who you are and you're arriving with someone else's goods asking to exchange them... Most stores will want to see the original card.


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    #6
    Farmer Bob
    Registered Users Posts: 125 ✭✭Farmer Bob


    WellyJ wrote: »
    My mam bought a tablet in Currys in Limerick last week with her credit card.

    Would there be an issue with me changing it in a Dublin branch for a more expensive model, giving the difference in cash? I have the receipt obviously but will they need her card at all?

    The refund would go back onto the original card - removes the temptation for employees to give themselves "refunds" or handle cash that wasn't part of the original transaction.


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    #7
    123654789
    Registered Users Posts: 1,019 ✭✭✭123654789


    I'd this issue before in Penneys.

    They would refund in the store I brought it back to alright as I had the receipt but only onto the card it was bought with which had to be physically present at the time of return.

    Currys might be the same but when you're exchanging and paying more, Id expect it to be ok. Maybe ring before travelling in case of a wasted journey.


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