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Set @indigo.ie email account on Outlook

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  • 22-01-2018 10:51pm
    #1
    tubbs26
    Registered Users Posts: 115 ✭✭


    Hi, My dads computer was recently updated and he needs to set up his @indigo.ie email address on Outlook.

    I'm trying to do it but its not working. Can someone help me?

    Thanks


Comments

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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    What's not working? What did you set? Is there an error message?


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    #3
    tubbs26
    Registered Users Posts: 115 ✭✭tubbs26


    Spear wrote: »
    What's not working? What did you set? Is there an error message?
    See attached. I'm using these settings. Also I'm not sure I have the correct password.

    Thanks


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    #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    It's pop.indigo.ie for incoming mail.


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    #5
    Croc
    Registered Users Posts: 341 ✭✭Croc


    tubbs26 wrote: »
    Spear wrote: »
    What's not working? What did you set? Is there an error message?
    See attached. I'm using these settings. Also I'm not sure I have the correct password.

    Thanks
    The outgoing server is also incorrect it will be who ever provides his internet e.g if he is with vodafone it would be mail.vodafone.ie. A quick google for the mail server settings used by his provider will get you the information you require.



    Its a quirk of Outlook that you log onto the server where the mail is stored in this case Indigo, but when you are sending it out it goes via the servers of your internet provider.


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    #6
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    That's not an Outlook thing, most ISPs will have their SMTP servers restricted to their own IP ranges to stop them being abused to relay mail from external sources.


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    #7
    tubbs26
    Registered Users Posts: 115 ✭✭tubbs26


    Thanks for the replies. I entered the information above. Still no luck. I'm not sure the password is correct either.

    See attached for details I'm entering. 


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    #8
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,327 CMod ✭✭✭✭Spear


    That should be sufficient to get access. You can test the password with something like www.mail2web.com to view the potential mail.


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    #9
    java
    Registered Users Posts: 319 ✭✭java


    tubbs26 wrote: »
    Thanks for the replies. I entered the information above. Still no luck. I'm not sure the password is correct either.

    See attached for details I'm entering. 
    afaik both pop and smtp should be mail1.eircom.net
    smtp is only mail1.eircom.net if your broadband provider is eir


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    #10
    tubbs26
    Registered Users Posts: 115 ✭✭tubbs26


    Spear wrote: »
    That should be sufficient to get access. You can test the password with something like www.mail2web.com to view the potential mail.
    Thanks that worked. Password is okay


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    #11
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    tubbs26 wrote: »
    Spear wrote: »
    That should be sufficient to get access. You can test the password with something like www.mail2web.com to view the potential mail.
    Thanks that worked. Password is okay
    I'm glad to hear you've had your issue resolved.

    Thanks

    Thomas


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