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Need to change address and mobile number

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  • 23-01-2018 12:07pm
    #1
    Registered Users Posts: 193 ✭✭


    Hi I have a new address and new phone number so I can't seem to change one without the other online. Is there any way ye can help me without me having to post out documents?


Comments

  • Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    panthera wrote: »
    Hi I have a new address and new phone number so I can't seem to change one without the other online. Is there any way ye can help me without me having to post out documents?
    Hi panthera, thanks for getting in touch. 

    If the phone number that you have registered to receive security codes has changed then it won't be possible to change the address online.

    In this case you'd need to complete and return the change of details form available on our website here

    Thanks, Nicola 


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