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Cashback Reward - no communication on it yet. How do we proceed?

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  • 01-02-2018 11:30am
    #1
    spannerism
    Registered Users Posts: 264 ✭✭


    [font=arial, sans-serif]Dear Eir folks[/font]


    [font=arial, sans-serif]Hope you are keeping well. [/font]

    [font=arial, sans-serif]I contacted  this email address support@eirdeals.ie about obtaining a €50 cashback offer. [/font]
    [font=arial, sans-serif]I signed up to an Eir fibre bundle in which there is a cashback offer. [/font]

    [font=arial, sans-serif]I received an email back to say that our account was not on their latest file and that it could be included in the future file. [/font]

    [font=arial, sans-serif]How to I proceed further to claim my cashback? [/font]

    [font=arial, sans-serif]Thanks in advance for your help[/font]


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    spannerism wrote: »
    [font=arial, sans-serif]Dear Eir folks[/font]


    [font=arial, sans-serif]Hope you are keeping well. [/font]

    [font=arial, sans-serif]I contacted  this email address support@eirdeals.ie about obtaining a €50 cashback offer. [/font]
    [font=arial, sans-serif]I signed up to an Eir fibre bundle in which there is a cashback offer. [/font]

    [font=arial, sans-serif]I received an email back to say that our account was not on their latest file and that it could be included in the future file. [/font]

    [font=arial, sans-serif]How to I proceed further to claim my cashback? [/font]

    [font=arial, sans-serif]Thanks in advance for your help[/font]
    Hi spannerism,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    spannerism
    Registered Users Posts: 264 ✭✭spannerism


    Thanks Thomas,

    PM sent for your viewing pleasure. 

    Looking forward in hearing from you soon


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    spannerism wrote: »
    Thanks Thomas,

    PM sent for your viewing pleasure. 

    Looking forward in hearing from you soon
    I have replied to your PM.

    Thanks

    Thomas


  • Options
    #5
    spannerism
    Registered Users Posts: 264 ✭✭spannerism


    Thanks Thomas for your help. All sounds good. 
    eir: Thomas wrote: »
    spannerism wrote: »
    Thanks Thomas,

    PM sent for your viewing pleasure. 

    Looking forward in hearing from you soon
    I have replied to your PM.

    Thanks

    Thomas


  • Options
    #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    spannerism wrote: »
    Thanks Thomas for your help. All sounds good. 
    eir: Thomas wrote: »
    spannerism wrote: »
    Thanks Thomas,

    PM sent for your viewing pleasure. 

    Looking forward in hearing from you soon
    I have replied to your PM.

    Thanks

    Thomas
    No problem at all.

    Thanks

    Thomas


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