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Why setup as Billpay when I requested Prepay?

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  • 06-02-2018 3:42pm
    #1
    Gosh
    Registered Users Posts: 683 ✭✭✭


    Hi,
    I have an existing bundle of broadband and home phone with eir. Last week I went online and chose a mobile SIM only prepay plan (100 1GB) as an existing broadband customer. SIM arrived today and I've ported my number to eir, it appears that on my eir account this has been setup as a billpay 100 1GB plan. It's the same amount but why was it setup as billpay instead of prepay?


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    Hi,
    I have an existing bundle of broadband and home phone with eir. Last week I went online and chose a mobile SIM only prepay plan (100 1GB) as an existing broadband customer. SIM arrived today and I've ported my number to eir, it appears that on my eir account this has been setup as a billpay 100 1GB plan. It's the same amount but why was it setup as billpay instead of prepay?
    Hi Gosh ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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    #3
    Gosh
    Registered Users Posts: 683 ✭✭✭Gosh


    PM sent as requested


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    #4
    Gosh
    Registered Users Posts: 683 ✭✭✭Gosh


    PM sent as requested


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    #5
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas


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    #6
    Gosh
    Registered Users Posts: 683 ✭✭✭Gosh


    eir: Thomas wrote: »
    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas
    Thanks Thomas, speedy response and helpful


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    #7
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Gosh wrote: »
    eir: Thomas wrote: »
    Gosh wrote: »
    PM sent as requested
    I will reply to your PM shortly.

    Thanks

    Thomas
    Thanks Thomas, speedy response and helpful
    No problem at all, happy to help.

    Thanks

    Thomas


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