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Help with End of contract charges

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  • 07-02-2018 12:52pm
    #1
    techie
    Registered Users Posts: 934 ✭✭✭


    My Eir mobile contract ended on 3rd February , I transferred over to VF in January after checking with Eir Support so expected final bill of €45 for January, instead I have a bill of over €200! Please help.


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    techie wrote: »
    My Eir mobile contract ended on 3rd February , I transferred over to VF in January after checking with Eir Support so expected final bill of €45 for January, instead I have a bill of over €200! Please help.
    Hi techie,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    techie
    Registered Users Posts: 934 ✭✭✭techie


    eir: Thomas wrote: »
    techie wrote: »
    My Eir mobile contract ended on 3rd February , I transferred over to VF in January after checking with Eir Support so expected final bill of €45 for January, instead I have a bill of over €200! Please help.
    Hi techie,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Done, thanks Thomas.


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    techie wrote: »
    eir: Thomas wrote: »
    techie wrote: »
    My Eir mobile contract ended on 3rd February , I transferred over to VF in January after checking with Eir Support so expected final bill of €45 for January, instead I have a bill of over €200! Please help.
    Hi techie,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Done, thanks Thomas.
    I have responded to your PM.

    Thanks

    Thomas


  • Options
    #5
    techie
    Registered Users Posts: 934 ✭✭✭techie


    Thanks Thomas for sorting my issue. Much appreciated.


  • Options
    #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    techie wrote: »
    Thanks Thomas for sorting my issue. Much appreciated.
    No problem at all, happy to help.

    Thanks

    Thomas


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