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DNS problem

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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    BeerNut wrote: »
    eir's DNS is not resolving www.bloomsburyprofessionalonline.com. The site works fine with any other ISP.

    This happened before, in October/November last year and was resolved, but is now happening again. Can eir investigate please?
    Hi BeerNut,

    Thanks for getting in touch.

    If you were dealing with any department previously regarding this issue I would suggest getting back in touch with them for a resolution.

    Thanks

    Thomas


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    #3
    BeerNut
    Moderators, Recreation & Hobbies Moderators Posts: 11,880 Mod ✭✭✭✭BeerNut


    I wasn't. The owners of the website were, and I think they're looking at a complaint to ComReg next. But they're not an eir customer. I am, and as a customer I'd like it resolved please.

    My beer blog | The Twitter | My other beer blog



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    #4
    BeerNut
    Moderators, Recreation & Hobbies Moderators Posts: 11,880 Mod ✭✭✭✭BeerNut


    Are any other eir broadband users able to see the problem here? (Sorry the link above doesn't work; you need to go straight to the URL.) I find it bizarre that eir wouldn't go about fixing this after it's been pointed out.

    My beer blog | The Twitter | My other beer blog



  • Options
    #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    BeerNut wrote: »
    Are any other eir broadband users able to see the problem here? (Sorry the link above doesn't work; you need to go straight to the URL.) I find it bizarre that eir wouldn't go about fixing this after it's been pointed out.
    Hi BeerNut, 

    The best advice I can offer is to contact our support team on 1890 260 260, they'll be able to investigate this for you. 

    Thanks 

    Tracey 


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